We have a Flex 1.5 app our clients use.  99.9999% of the time when 
our sales people go on a demo for a potential client, the app loads 
just fine.  That .0001% of the time, the initial progress bar gets 
to a certain percentage and just sticks.  In one situation, having 
the sales person demoing use or install Firefox on the client's 
machine did the trick.  We have a similar situation with a potential 
client and we have tried everything.  We've cleared caches on both 
browsers, we've uninstalled and reinstalled the Flash plug-ins for 
both IE and Firefox…we've upgraded to IE 7…no matter what we do, the 
app loads up and stops at 8%.  It loads for every other existing 
client and every other demo sales goes on…it loads on all of our 
local machines in-office…this one single client's office cannot load 
the app…and the best part is, it loaded for them last week when the 
sales first went to demo.  They went in for round two this past week 
and the app will not pass 8% on any of their machines.

 

Any suggestions?




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