One aside however.  Although I understand Hank's frustration, I very much
appreciated John Dowdell's participation in this thread.  Though we may get
frustrated, let's not get so hot that we are not nice to JD.  He is a nice
guy, and to the degree that we can keep things positive he will do what he
can to help move this forward.


Greg,

Mr Dowdell may or may not be a nice guy... I only know what I read. But he
is an adobe representative, and as far as I know his actual *job* is
community relations or something like that - dont know the exact title. But
in any case he is not here out of the goodness of his heart. I believe that
when an adobe representative is rude and/or out of line that it is a
particularly egregious offense on a list like this. Thankfully most adobe
people here are incredibly polite and awesomely helpful. And, honestly, this
isn't the first time I have seen him get snippy over the years which may
have amped up my response a bit. But honestly for the most part, the adobe
people on flexcoders are great, which makes his response stand out even
more.

 (btw ... you might note that JDs last post was after business hours, late
on a Friday evening.  Really, he is on our side :-)



That may very well be. It is certainly true that people can be less than
perfect when tired - myself included. But I guarantee if it was my job to
speak politely to customers (which we all are), I would.

Regards,
Hank

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