Excellent analysis...this is what I would have written Saturday if I hadn't 
been limited to my cellphone :) 


Mike Alexander - N8MSA 

[email protected] 

----- Original Message -----
From: "Peter G. Viscarola" <[email protected]> 
To: "Flex Edge Reflector" <[email protected]> 
Sent: Monday, July 30, 2012 10:09:22 AM 
Subject: Re: [FlexEdge] why so many for sale 

It's all about marketing and pricing and product introduction strategy, isn't 
it. 

The standard strategy for high-end tech products is: 

First wave: You introduce a cutting-edge, highly differentiated, novel, model 
at a premium price. There will be people who buy it who buy it because they 
want "the best" and can use it's features to their maximum potential, there 
will be people who buy it because they want to the latest technology, and there 
will be people who buy it because it's expensive and they want to show their 
friends they can afford it. 

If the product is sufficiently well differentiated, there's really no 
competitive pressure. A customer buys your premium price product or misses out 
on the newest technology. 

By introducing your newest model at a premium price, you maximize your profit 
and recoup your R&D expenses more quickly. The "early adopters" are happy. 
You're happy. The market is "seeded" with a bunch of happy people, and the 
blogs are full of great reviews. Ordinary folks are saying "I wish I could 
afford one of those, because they're great." That's when you launch the second 
wave. 

Second wave: After you've filled the initial wave of orders, you use the same 
technology (the R&D already having been paid for) but remove a few features. 
You offer this model at a substantially reduced price from your initial 
offering. This is really the "sweet spot" for most buyers, where the "bang for 
the buck" is. The product has perhaps 90% of the capability of the premium 
priced model, but is sold at maybe 60-70% of the premium model's price. 

This is mainstream adoption. More good reviews, more happy people. You wait a 
while, and introduce your third wave. 

Third wave: Your create a low-end derivative, at a "value" price point. This 
uses the same base technological innovation as your first and second wave 
products, but has a significantly reduced feature set and vastly reduced cost. 
This is the "introductory" point in your product line, aimed at getting people 
who are not normally buyers for your technology to buy one of your products, in 
hopes that they'll get to know you, love your stuff, and eventually upgrade... 
either in the current or next generation. 

This is standard tech marketing 101. Look around and you'll see many, many, 
products that follow this pattern or a small variation of it. 

Look at the 6700, and *especially* the 6700R -- These look like First wave, 
price premium, no-holds-barred, products. I applaud Flex for introducing them, 
and am actually a bit surprised that they priced them so reasonably. I suspect 
they have taken the economy into account, and introduced the 6700 for about 20% 
less than what they could have charged. 

What Flex have done -- which I think is very considerate of the amateur 
community -- is introduce their Second wave product, the 6500, at the same time 
as their first wave product. Again, I suspect they very carefully considered 
the economy here... this is a difficult time to be introducing price premium 
products in a hobby market. By introducing Second Wave products at the same 
time as First Wave products, they're maximizing product uptake (the number of 
people who buy the product, total) and probably total sales. They are likely 
not maximizing their profits. 

They ARE being considerate of the ham radio community by releasing the 6500 
early-on that many serious hams (serious QSO'ers or serious technology addicts) 
can afford. I would *guess* that making such a great piece of gear available at 
a reasonable price to the amateur community that has supported them for these 
many years as a "thank you" of sorts is part of their calculus. I can tell you, 
if I was the CEO of Flex I would have shipped the 6700 and 6700R first and then 
intro'ed the 6500 for immediate delivery about 9-12 months later. But, I'm not 
nearly as nice as the people at Flex. And I'm sure they have their reasons, and 
information that I don't have. 

Bottom line: Don't complain about the price. These folks aren't price gouging. 
They're not even following the "standard play book" for maximizing profits in 
the tech sector. Rather, they're introducing truly innovative technology and 
letting us buy-in at a darn reasonable price. Which is darn nice of them if you 
ask me. 

Peter 
K1PGV 



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