Jim, I believe you may be over-reacting to the situation at hand. I have no interest in FlexRadio other than being a very satisfied customer for the past 4 years. In all of my dealings with this company they have been professional and attentive. I have never seen the "arrogance of Flex" that you mention. I have had phone correspondence and face to face dealings with these folks and I never had a bad experience. My 5000A was sent in for service last year and the customer service was excellent. I hope you can resolve this situation and go ahead with your purchase. You will not be disappointed with your Flex 5000A.
73, Bill - W1MPY -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Wednesday, May 23, 2012 7:53 AM To: [email protected] Subject: Re: [Flexradio] Game changing Let's see it this post makes it, or winds up on the "cutting room floor." My dealings with Flex Radio's Tim Ellison have come to a screaming halt! He quoted me a firm price for a new 5000A with ATU and second receiver option, $2998. I asked Tim Ellison 3 times to "check his numbers" and he led me to believe that this price was firm. Well, yesterday, I received an email from him saying that he had made a mistake and the transceiver package price was $3499! He said that he made an "honest mistake!" Where I come from, if a supplier or individual quotes a price and the buyer accepts it, that's a contract. The arrogance of Flex has turned me off for their gear. This is a real disappointment, as I just sold/traded my IC756 Pro III and my Yaesu FT-897D package to amass funds to finance the new Flex. Bottom line....be careful with companies who zoom up to the top, as sometimes they move too fast causing customer service to suffer. If I should buy another Flex, it would be a used one from an individual, not from Flex Radio. I have waisted much time and I am very frustrated. Jim Broaddus de nx4e ____________________________________________________________ Fast, Secure, NetZero 4G Mobile Broadband. Try it. http://www.netzero.net/?refcd=NZINTISP0512T4GOUT2 _______________________________________________ FlexRadio Systems Mailing List [email protected] http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/ _______________________________________________ FlexRadio Systems Mailing List [email protected] http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/
