Hello everyone,

*tl;dr new support site, go to
**support.fluentnhibernate.org*<http://support.fluentnhibernate.org>

We are taking steps to improve Fluent NHibernate support. I'm always
impressed by the level of support our contributors (and users) provide on
this mailing list, especially when considering this is a free project done
in everyone's free time; however, I do feel that the mechanism for providing
support, namely a mailing list, isn't helping us.

Mailing lists tend to favour discussions over support queries. We originally
used this list for discussions, but as the project has increased in
popularity we've found the discussions becoming fewer-and-fewer, and the
support queries taking over. With that in mind, I've decided to open up a
dedicated support site for Fluent
NHibernate<http://support.fluentnhibernate.org>;
this provides all kinds of swanky features for us admin's, but more
importantly it gives you people a better way get help from us. Less
questions will drop off the radar and be missed, and hopefully we can
provide an even better experience all round.

*All you need to do is go to
**support.fluentnhibernate.org*<http://support.fluentnhibernate.org>
* and **start a discussion*<http://support.fluentnhibernate.org/discussion/new>
*;* from there we'll be notified of your question and we can treat it as a
proper support request and provide you with the best possible experience.

This support site allows you to properly embed code samples (using
markdown), attach files for our viewing, and track the progress of your
questions (from your side, and ours); it also lets you reply to questions
straight from your inbox, for those of you that enjoy the mailing list
experience, and also notifies us of any changes when they happen.

We're still transitioning, and may still back out of the move if people
don't take to the site; however, for the time being we'll be running the
mailing list and support desk side-by-side. What happens in the future isn't
decided yet, we'll either relegate this list to just discussions, or shut it
down entirely if it just confuses people (and results in us just replying
with links to the support desk).

Your feedback is, of course, welcome; and I encourage you to use the support
site as soon as possible.

James

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