Hi all
At Toronto today we had 3 people in the Adaptive Technology Resource
Centre evaluate the Portlet Layout Manager design.
http://wiki.fluidproject.org/display/fluid/Portal+Layout+Manager+Mockups
users:
2 - non technical people
1 - non-Fluid developer
Scenario used:
You are a student who has just logged into your account and are
looking at the portal on your Message Center Tab. You don't like the
layout of the information sections on that tab and want to change the
layout.
http://wiki.fluidproject.org/display/fluid/Portlet+Layout+Manager
(Note: this protocol is the one that will be used for the more formal
user tests in a few weeks with a working mockup)
The user then indicated where he/she would move the cursor and the
Study Coordinator played computer and indicated what would happen.
Results:
Locked vs. Unlocked Portlets:
- 2 non-technical users had trouble realizing that one of the
portlets was locked and could not be moved. The change of the cursor
from an arrow to the "move" cursor when the user was over the portlet
header was not enough to indicate this. When they saw the "move"
cursor they recognized they could move that portlet, but for the
locked portlet when they just saw the arrow cursor, they still
thought they should be able to move the portlet. The arrow cursor
did not indicate to them that the portlet was locked.
Both users tried to drop other portlets above the locked portlet.
When that was not successful, they both tried to move the locked
portlet. After all these attempts, they concluded the portlet was
locked. They both expressed afterwards that some further visual
treatment was needed to indicate a portlet was locked.
The more technical user realized from the cursor change that the
portlet was locked.
Red bar:
All users were able to successfully move unlocked portlets around on
the screen. They did indicate though that they were not sure if the
red bar meant that the portlet would drop above the red bar or below
the red bar. One user did comment that the colour red at first made
them think they could not put the portlet in that location.
Other comments:
- Users were looking for Close icons for the portlets as well as
minimize icons.
- One user wanted ability to move a portlet from one tab to another.
Ratings scales:
2 of the 3 users rated that distinguishing between a locked and
unlocked portlet was difficult. They also had problems during the
user test.
Shaw-Han feel free to add on your observations as well.
thanks
Barbara
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