Hi Jonathan--

I would second your comment about having an instructions or help mode for persons using assistive technology. We're working on a project where a client is using several third party applications that aren't terribly consistent in their operations (a less than ideal situation to be sure) and have recommended accessibility information links at the point of initiation to alert users, along with an link on the main navigation bar that summarizes what lies ahead.

I'm not sure if there is a conventional way of identifying contextual accessibility information--maybe all that's needed is the "i" logo, with it being identified as "Accessibility Information" in alt text and a title tag, or a help icon with similar treatment. Do you think one or the other would be better?

I guess this also raises the possibility of Fluid creating a special icon for accessibility instructions if that's a road we want to go down, although there seems to be a proliferation of symbols out there already for other things that adds to clutter.

Of course, having all the components behave consistently with respect to keystrokes and functionality offers the greatest potential for improving user experience. Maybe we should put together a table that summarizes the keys, commands and functionality for the Fluid components?

Mike


Jonathan Hung wrote:
As far as I know, there's no way of detecting whether or not a certain AT is being run. If this were possible, we wouldn't have to try to figure out good key combinations that work with major ATs like WindowEyes and JAWS.

This is why we have to mention both instructions (CTRL+Direction key, and CTRL+J/I/K/M) since we don't know if a user is using an AT or not.

Your #3 point is very good. I think the instructions should be easily and quickly accessible to the user. I'm a big fan of instructions or help mode especially for AT users who don't necessarily have the visual cues to deduce functionality. We should probably check to see that all our other components have similar help text / instructions easily accessible to an AT like JAWS.

- Jonathan.

---
Jonathan Hung / [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
University of Toronto - ATRC
Tel: (416) 946-3002


On Wed, Jul 23, 2008 at 4:35 PM, Justin <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:

    I'm still very new to using Jaws. I'm trying to learn and understand
    not only how the software works, but how a typical user would make use
    of it.

    I was testing it on the generic lightbox example
    
(http://build.fluidproject.org/fluid/sample-code/reorderer/generic-lightbox/generic-lightbox.html
    ) and a few things came to mind.

    1) you  need to turn Browse Mode off to use keyboard drag and drop,
    this isn't in the keyboard instructions.

    2) For Jaws the 'ctrl + a direction key" movement doesn't work
    properly, yet it is still mentioned to the user.

    3) The user has to perform an additional tab after hearing the
    instructions, in order to perform drag and drop, but isn't told this.

    Would it be possible to change the instructions so that the person
    using jaws does not hear the written instructions, but a specific
    message that includes the necessary information (as mentioned in the
    points above)?

    Would a typical Jaws user need these instructions (points above)?

    Any help would be appreciated.

    Thanks
    Justin


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begin:vcard
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org:Michigan State University;Usability & Accessibility Center
adr:;;55 South Harrison Road;East Lansing;MI;48824-1022;USA
email;internet:[EMAIL PROTECTED]
title:Assistant Director
tel;work:5173538977
tel;fax:5174329541
url:http://usability.msu.edu
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