Thanks Allison, Daphne and Paul for the comments! I have restored the original version of the UX Checkthrough and Protocol page so all evaluations are together on the same document.
After I make a pass at modifying and restructuring, I'll need your eyes to help clarify details. - Jonathan. --- Jonathan Hung / [email protected] Fluid Project - ATRC at University of Toronto Tel: (416) 946-3002 On Mon, Feb 9, 2009 at 4:51 PM, Daphne Ogle <[email protected]> wrote: > Sounds like Allison's suggestion of the 3 approaches jives with what Paul > and Jonathon have said. I also think this is a good approach. > > I also think it is an important point that you do not need to have created > personas to do a cognitive walkthrough. You need to understand who the > users are so you can put yourself in their shoes as you walk through the > system (which should be the case even when doing a heuristic evaluation). > And you need to understand the tasks they will complete in the system so > you can step through through those activities and get a feel for what their > experience should be. If we've made it sound like user studies and personas > are a prerequisite than we should probably make some changes. They make it > easier to "be the user" for all the reasons we use them in design. > > -Daphne > > On Feb 6, 2009, at 2:42 PM, Allison Bloodworth wrote: > >> Hi Paul, >> >> I think you can perform a modified version of a cognitive walk-through >> without "official" personas...perhaps using something more like provisional >> personas and scenarios. The key point I think we'd like to preserve is that >> you are trying to walk through the interface from the perspective of a user >> as they complete tasks that they'd often be performing. So maybe the answer >> is provide three methods: 1) heuristic eval, 2) cognitive walkthrough, and >> 3) combined heuristic eval & cognitive walkthrough--what we were originally >> calling the "Fluid UX Walkthrough." >> >> Thanks much for your help in making sure we present these things in a way >> all potential users will be able to use! Feel free to ping me if you need >> any help or advice. >> >> Cheers, >> Allison >> >> On Feb 6, 2009, at 2:21 PM, Paul Zablosky wrote: >> >>> I've been struggling with this since I started working on the pages. In >>> reviewing the text I found that we wrote a lot about the Fluid approach of >>> combining the two techniques and I didn't want to lose it. Having read >>> Daphne's, Allison's and Jonathan's messages, I think we must preserve the >>> idea, but find a way to present the techniques separately for beginners, or >>> those who are not ready to step up to persona creation. At the same time >>> we could talk about how the Fluid project employed and recommended this way >>> of doing things. >>> >>> Paul >>> >>> Allison Bloodworth wrote: >>>> >>>> Hi there, >>>> >>>> I had the same thoughts I read Paul's email. I feel like one of the >>>> things we were doing that was a bit unique in Fluid was recommending that >>>> we >>>> combine the two: the heuristic evaluation was performed by reviewing the >>>> interface using a cognitive walk-though. I feel like that's often what >>>> happens in practice (at least good practice) in a heuristic evaluation. I >>>> am >>>> a big fan of performing the techniques together myself. Would it help to >>>> explain the two separately first, then talk about how we combine them? >>>> >>>> Cheers, >>>> Allison >>>> >>>> On Feb 5, 2009, at 3:23 PM, Daphne Ogle wrote: >>>> >>>>> I think this sounds right. The one aspect I'm not sure about is >>>>> seperating out the Heuristics from the cognitive walkthroughs. I hadn't >>>>> looked at these in quite some time and it looks like the change has >>>>> already >>>>> been made so I'm not sure what it looked like before. As I recall, we did >>>>> some good work to combine these 2 activities in a way we thought would >>>>> allow >>>>> users to get a lot out of them efficiently. >>>>> >>>>> -Daphne >>>>> >>>>> >>>>> On Feb 4, 2009, at 2:08 PM, Paul Zablosky wrote: >>>>> >>>>>> Hello everyone, >>>>>> Before starting on our renovation of the UX Walkthrough pages in the >>>>>> wiki, Jonathan and I reviewed the existing content. At the time it was >>>>>> written, there was a lot of emphasis on how walkthroughs were being done >>>>>> in >>>>>> the Fluid project, and the associated benefits to Fluid deliverables. >>>>>> There >>>>>> is also material on how heuristic evaluations and cognitive walkthroughs >>>>>> can >>>>>> be combined and performed in the same pass. >>>>>> To make the material more approachable to people outside the Fluid >>>>>> project, we have decided to partition the content so that each technique >>>>>> is >>>>>> discussed separately, and not recommend the combined approach. We also >>>>>> intend to remove some of the text that focuses on Fluid goals, >>>>>> intentions, >>>>>> and activities, since these aren't properly part of a toolkit or >>>>>> handbook. >>>>>> Reference to Fluid examples which add to understanding will of course >>>>>> remain. >>>>>> >>>>>> I think what I'm suggesting is consistent with what is intended for >>>>>> the whole Design Handbook. I'm bringing it up because it is somewhat of >>>>>> a >>>>>> change from what is now there, and we'd like to know if anyone has >>>>>> concerns >>>>>> about our approach. Please let us know (Jonathan and me) if you have any >>>>>> reservations, concerns, or suggestions. >>>>>> >>>>>> Thanks, >>>>>> Paul >>>>>> >>>>>> Jonathan Hung wrote: >>>>>>> >>>>>>> Hi everyone, >>>>>>> >>>>>>> Work is commencing on the UX Walkthrough documents on the wiki >>>>>>> >>>>>>> (http://wiki.fluidproject.org/display/fluid/User+Experience+Walkthroughs). >>>>>>> Specifically Paul Zablosky and I will be re-examining these documents >>>>>>> and reorganizing them to be more approachable by individuals/groups >>>>>>> who are task-oriented. >>>>>>> >>>>>>> For the most part, all the content will remain the same, but >>>>>>> restructured into appropriate child pages for easier navigation, and >>>>>>> new text to help guide users who are looking to execute their own UX >>>>>>> evaluation. >>>>>>> >>>>>>> This task is filed under FLUID-2196. >>>>>>> >>>>>>> It will probably take a few iterations before we settle on something >>>>>>> satisfactory, so in the meantime, make sure to wear hardhats and >>>>>>> regulation-approved footwear when treading through those pages. ;-) >>>>>>> >>>>>>> If you have time to help with this, feel free to contact either Paul >>>>>>> or I for details. >>>>>>> >>>>>>> - Jonathan. >>>>>>> >>>>>>> --- >>>>>>> Jonathan Hung / [email protected] >>>>>>> Fluid Project - ATRC at University of Toronto >>>>>>> Tel: (416) 946-3002 >>>>>>> >>>>>> >>>>>> _______________________________________________________ >>>>>> fluid-work mailing list - [email protected] >>>>>> To unsubscribe, change settings or access archives, >>>>>> see http://fluidproject.org/mailman/listinfo/fluid-work >>>>> >>>>> Daphne Ogle >>>>> Senior Interaction Designer >>>>> University of California, Berkeley >>>>> Educational Technology Services >>>>> [email protected] >>>>> cell (510)847-0308 >>>>> >>>>> >>>>> >>>>> _______________________________________________________ >>>>> fluid-work mailing list - [email protected] >>>>> To unsubscribe, change settings or access archives, >>>>> see http://fluidproject.org/mailman/listinfo/fluid-work >>>> >>>> Allison Bloodworth >>>> Senior User Interaction Designer >>>> Educational Technology Services >>>> University of California, Berkeley >>>> (415) 377-8243 >>>> [email protected] >>>> >>>> >>>> >>>> >>> >> >> Allison Bloodworth >> Senior User Interaction Designer >> Educational Technology Services >> University of California, Berkeley >> (415) 377-8243 >> [email protected] >> >> >> >> > > Daphne Ogle > Senior Interaction Designer > University of California, Berkeley > Educational Technology Services > [email protected] > cell (510)847-0308 > > > > _______________________________________________________ > fluid-work mailing list - [email protected] > To unsubscribe, change settings or access archives, > see http://fluidproject.org/mailman/listinfo/fluid-work > _______________________________________________________ fluid-work mailing list - [email protected] To unsubscribe, change settings or access archives, see http://fluidproject.org/mailman/listinfo/fluid-work
