Last Wednesday James and I went to the Royal Ontario Museum to meet with Brian Porter, Associate VP of New Media. This meeting was to be a starting point of our interaction with the ROM, rather than an information gathering session.

Current State of Cultural Institutions
Overcoming current economic situations. A lot of museums are at risk.
Many institutions are trying to reinvent themselves with reconstruction: ROM's building on Bloor existed since 1914, and it has added on the H wing. Past: Museums have focused on "taking care of stuff". Conservation - and displaying a little fraction of it. Wasn't about communication or sharing. Present: But they are realizing that it isn't just about putting things behind glasses anymore. Visitor engagement and understanding is becoming more important. Sharing. Programming. Making things available Future: Social engagement, exchange of information fueled by technology, creating more context

Opinion on Visitor Experience
People look at objects from their own perspective e.g. fashion tour, bug tour, etc. Whole slew of paths you can take outside of what curator has decided, and it is important to cater to that when designing exhibition. much like choosing experience from an "app store"

Digitization
ROM acquired funding for a digitization project. Acquired 10,000 digital images (ROM has 6,000,000 objects), but project stopped when money ran out.

Web Content
Online has no connection with what's going to be in the exhibition
There is a disconnect between science and art departments: use different databases that don't talk to each other. Need single database that marry science and art.

Use of Media in Exhibitions
The museum's business plan is largely based on A-show
Current A-show: Dead Sea Scrolls
Traveling show coming from Jerusalem
Controversial 16 scrolls, 8 scrolls in the first phase, 8 in second
Museum is spending major $ on A-shows, it doesn't have $ for its own collections Cannot create virtual experience out of these traveling shows due to political reasons. Various authorities are involved. The objects cannot be photographed locally. The photographs videos have to be authorized. ROM creates its own traveling shows, which tend to be very small. e.g. Fakes and Forgeries - meant to travel to small towns, malls, community centers. Limited by budget.
Limited in the context of one new media gallery with flat screens

Public Awaremess
Youtube trailer video: http://www.youtube.com/user/RoyalOntarioMuseum
Museum is part of Orion network (research and innovation network, where UofT, hospitals, and public schools are members). It allows sharing of resources and makes video teleconferencing public schools possible
ROM maintains Twitter feed called GreenROM: http://twitter.com/GreenROM
Positioning ourselves with education - elementary and secondary school students. Can reach about 1 million students
A pilot project to deliver content through Orion online network.

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