Hi Alison,
Just a note on the tasks. They may be a bit leading. I think it's
usually better to ask the user to complete a goal, like "edit the
appearance of X to meet your needs" or "show me how you would change
the interface settings to make if more comfortable for you", rather
then stepping them through an activity. So, for example, you might
not want to say "you decide to save them" because you'll miss whether
they realize they have to do an explicit save. And actually, a rule
of thumb is never to use a term that is on the interface so my
suggestion of "appearance" needs a different word too. The current
questions should uncover specific interaction issues but won't uncover
much about how UI Options conceptually works for users. What are the
questions they will come to it with and can they accomplish those?
Hope that's helpful. If not, feel free to ignore :).
-Daphne
On Jul 15, 2009, at 12:42 PM, Alison Benjamin wrote:
Hi,
Two Zoom Text screen magnifier users came to the ATRC to play with UI
Options today.
http://wiki.fluidproject.org/display/fluid/User+Interface+Options+-+Round+1+protocol
Here is a summary of the results:
* "Edit Appearance" button is hard to for users to locate the first
time & re-locate after closing the UI Options dialog
* Once the UI Options dialog is opened, users have an easy time making
and previewing their changes, ex: changing font style, size.
* It wasn't always clear what it meant to choose or tweak a particular
UI Option. For example, it could be clearer what it means to choose
"Yes" or "No" to Background images.
* At some points both users tried to use browser features to make
changes to the UI of the Webpage.
* Follow-up work needs to be done to determine why (1) UI Options page
wouldn't load correctly (no text appears) in IE 8 with Zoom Text
running, and (2) why using FF3 it stopped working during tasks 5 & 6
with User 1 (see Interaction Notes). Both problems could have been due
to the computer we were using for testing, the AT, or the browser.
I am also looking for feedback on the questions I was using for
task-based testing:
http://wiki.fluidproject.org/display/fluid/User+Interface+Options+-+Round+1+protocol
Thanks,
Alison
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Daphne Ogle
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
[email protected]
cell (925)348-4372
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