Everett,

Great advice, and I agree with you on all counts.

As usual, your feedback is invaluable!

Colin

On 2010-02-03, at 5:53 PM, "E.J. Zufelt" <[email protected]> wrote:

Good evening,

On 3-Feb-10, at 4:02 PM, Colin Clark wrote:

Hi Sam,

This is a pretty interesting issue. I really don't know whether it represents a "serious issue" or just a different idiom. I'd be curious to hear Everett's opinion here.

* I tried the Engage Exhibitions page as a home screen app. I can confirm sames observations. The other thing that I noticed is that even when I got the correct information on the page that I still had some inconsistent, and difficult to describe, behaviour with VoiceOver. Without knowing much about how the technical side of this works on the iPhone, I would say that the problem would be an iPhone / VoiceOver bug. I recommend reporting to [email protected] . The Apple accessibility people, in my experience, actually respond to messages reasonably quickly and may be able to give some information to assist. You might ask if there is a dev mailing list where you can ask more questions on this problem.

I would say that the issue isn't to significant, as long as users have the ability to access the app through Safari. That is, I wouldn't spend time trying to find a work around for this, since a work around already exists.

Thanks,
Everett


Some thoughts:

It's my understanding that a home screen icon is intended to mimic App-style behaviour. I imagine that VoiceOver doesn't announce that the "Web page loaded" when a new screen appears in a native iPhone app, so in some sense the behaviour you're seeing is consistent with that style of interaction. On the other hand, I can see how it could also be a less awesome experience.

The issue of having to bring focus back to the page is a very interesting one, and more of a clear-cut problem.

Both of these issues are unlikely to be easily addressable. The good news is that Engage works equally well in Safari and as a home screen icon, so users of Voice Over can simply choose to not view it chromelessly.

Colin


On 2010-02-03, at 2:48 PM, Sambhavi Chandrashekar wrote:

I started using Engage on iPhone through Safari to overcome the navigation problem. I have described below an observation I made comparing this with the chromeless version, which might present a significant usability issue for Voiceover users:

On Safari, upon a successful page transition in Engage, Voiceover automatically announces 'Web page loaded' and speaks out the title of the new page (which is vital for Voiceover users to know whether (a) their action was successful (b) page load is complete and (c) the desired page has loaded (assuming page titles are given appropriately). On the chromeless version, there is no feedback through Voiceover that a new page has loaded although visually I can see the new page. More interestingly, I am required to tap on the screen to bring Voiceover focus to the new page. If, without tapping, I just flick one finger down to read element by element or two fingers down to read continuously, Voiceover reads the previous page. If I were not visually looking at the new page, I would have been led to believe that my action to load a new page has not succeeded.

The fact that Voiceover does automatically announce new Engage pages on Safari might provide clues to those who know how to address this issue (I don't ;))

---
Colin Clark
Technical Lead, Fluid Project
http://fluidproject.org


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