I would love to see the issue template, especially the reproducing steps would help. Also installed plugins would help in some cases.

--
Marek


On October 18, 2017 21:01:06 Justin Sherrill <[email protected]> wrote:

I like this idea, and there seems to be a plugin already to do it:
http://www.redmine.org/plugins/redmine_issue_templates


On 10/18/2017 02:55 PM, Tom McKay wrote:
Perhaps using a template for new issues. Here is an example from github:
https://github.com/openshift/origin/issues/new

[provide a description of the issue]

##### Version
[provide output of the `openshift version` or `oc version` command]

##### Steps To Reproduce
1. [step 1]
2. [step 2]

##### Current Result

##### Expected Result

##### Additional Information
[try to run `$ oc adm diagnostics` (or `oadm diagnostics`) command if
possible]
[if you are reporting issue related to builds, provide build logs with
`BUILD_LOGLEVEL=5`]
[consider attaching output of the `$ oc get all -o json -n
<namespace>` command to the issue]
[visit https://docs.openshift.org/latest/welcome/index.html]


On Mon, Oct 16, 2017 at 1:47 PM, Ewoud Kohl van Wijngaarden
<[email protected] <mailto:[email protected]>> wrote:

    https://projects.theforeman.org/projects/foreman/issues/new
    <https://projects.theforeman.org/projects/foreman/issues/new> has
    this, but I'm not sure we can rename the Release field since it's
    part of the Redmine Backlogs plugin though my memory is fuzzy
    here. I think someone with admin rights on Redmine can say more
    about the practicalities but the idea makes a lot of sense to me.

    On Mon, Oct 16, 2017 at 01:38:18PM -0400, John Mitsch wrote:

        +1

        If we do this, we should clarify that the current "version"
        field is used
        for releases by calling it "target version" or something similar.

        John Mitsch
        Red Hat Engineering
        (860)-967-7285 <tel:%28860%29-967-7285>
        irc: jomitsch

        On Mon, Oct 16, 2017 at 10:18 AM, Andrew Kofink
        <[email protected] <mailto:[email protected]>> wrote:

            RFC:

            Because Katello is a nested project under Foreman in
            Redmine, we can only
            see Foreman versions in the "version" field. It would be
            great to have a
            custom text box field "Found In Version" that bug
            reporters can provide the
            exact RPM they installed to see the issue.

            Let me know if you would find this useful.


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