This honestly sounds familiar and like a bug that was fixed in one of the
3.4.z releases. I would recommend updating to 3.4.5.

On Tue, Aug 29, 2017 at 6:58 PM, Jasper Connery <[email protected]> wrote:

> We currently have an issue with our Katello/Foreman web UI not displaying
> how many available errata and packages there are to install on our hosts.
>
> When looking at the Hosts > Content Hosts view under the Installable
> Updates column the numbers are all zero and the images are displayed black
> instead of blue. There are definitely updates available, and they are
> receiving the packages and errata fine when updating, it is only the web UI
> display that shows nothing.
>
> On this Katello server we currently have the following installed packages:
>
>    - candlepin-2.0.35-1.el7.noarch
>    - candlepin-selinux-2.0.35-1.el7.noarch
>    - *foreman-1.15.0-1.el7.noarch*
>    - foreman-cli-1.15.0-1.el7.noarch
>    - foreman-compute-1.15.0-1.el7.noarch
>    - foreman-debug-1.15.0-1.el7.noarch
>    - foreman-installer-1.15.0-1.el7.noarch
>    - foreman-installer-katello-3.4.0-2.el7.noarch
>    - foreman-postgresql-1.15.0-1.el7.noarch
>    - foreman-proxy-1.15.0-1.el7.noarch
>    - foreman-release-1.15.0-1.el7.noarch
>    - foreman-release-scl-3-1.el7.noarch
>    - foreman-selinux-1.15.0-1.el7.noarch
>    - *katello-3.4.0-3.el7.noarch*
>    - katello-certs-tools-2.4.0-1.el7.noarch
>    - katello-client-bootstrap-1.3.0-1.el7.noarch
>    - katello-common-3.4.0-3.el7.noarch
>    - katello-debug-3.4.0-3.el7.noarch
>    - katello-default-ca-1.0-1.noarch
>    - katello-installer-base-3.4.0-2.el7.noarch
>    - katello-repos-3.4.0-3.el7.noarch
>    - katello-selinux-3.0.2-1.el7.noarch
>    - katello-server-ca-1.0-1.noarch
>    - katello-service-3.4.0-3.el7.noarch
>    - <server-fqdn>-foreman-client-1.0-1.noarch
>    - <server-fqdn>-foreman-proxy-1.0-2.noarch
>    - <server-fqdn>-foreman-proxy-client-1.0-1.noarch
>    - <server-fqdn>-qpid-broker-1.0-2.noarch
>    - <server-fqdn>-qpid-client-cert-1.0-1.noarch
>    - <server-fqdn>-qpid-router-client-1.0-1.noarch
>    - <server-fqdn>-qpid-router-server-1.0-1.noarch
>    - pulp-admin-client-2.12.2-1.el7.noarch
>    - pulp-client-1.0-1.noarch
>    - pulp-docker-plugins-2.3.0-1.el7.noarch
>    - pulp-katello-1.0.2-1.el7.noarch
>    - pulp-puppet-plugins-2.12.2-1.el7.noarch
>    - pulp-puppet-tools-2.12.2-1.el7.noarch
>    - pulp-rpm-plugins-2.12.2-1.el7.noarch
>    - pulp-selinux-2.12.2-1.el7.noarch
>    - pulp-server-2.12.2-1.el7.noarch
>    - python-gofer-qpid-2.7.6-1.el7.noarch
>    - python-isodate-0.5.0-4.pulp.el7.noarch
>    - python-kombu-3.0.33-6.pulp.el7.noarch
>    - python-pulp-bindings-2.12.2-1.el7.noarch
>    - python-pulp-client-lib-2.12.2-1.el7.noarch
>    - python-pulp-common-2.12.2-1.el7.noarch
>    - python-pulp-docker-common-2.3.0-1.el7.noarch
>    - python-pulp-oid_validation-2.12.2-1.el7.noarch
>    - python-pulp-puppet-common-2.12.2-1.el7.noarch
>    - python-pulp-repoauth-2.12.2-1.el7.noarch
>    - python-pulp-rpm-common-2.12.2-1.el7.noarch
>    - python-pulp-streamer-2.12.2-1.el7.noarch
>    - python-qpid-1.36.0-1.el7.noarch
>    - python-qpid-proton-0.17.0-1.el7.x86_64
>    - python-qpid-qmf-1.35.0-3.el7.x86_64
>    - python-urllib3-1.10.2-2.katello.el7.noarch
>    - qpid-cpp-client-1.35.0-3.el7.x86_64
>    - qpid-cpp-client-devel-1.35.0-3.el7.x86_64
>    - qpid-cpp-server-1.35.0-3.el7.x86_64
>    - qpid-cpp-server-linearstore-1.35.0-3.el7.x86_64
>    - qpid-dispatch-router-0.7.0-1.el7.x86_64
>    - qpid-proton-c-0.17.0-1.el7.x86_64
>    - qpid-qmf-1.35.0-3.el7.x86_64
>    - qpid-tools-1.35.0-3.el7.noarch
>    - rubygem-smart_proxy_pulp-1.3.0-1.el7.noarch
>    - tfm-rubygem-activerecord-session_store-0.1.2-2.el7.noarch
>    - tfm-rubygem-addressable-2.3.6-4.el7.noarch
>    - tfm-rubygem-algebrick-0.7.3-4.el7.noarch
>    - tfm-rubygem-ancestry-2.2.1-1.el7.noarch
>    - tfm-rubygem-anemone-0.7.2-14.el7.noarch
>    - tfm-rubygem-angular-rails-templates-0.1.2-5.el7.noarch
>    - tfm-rubygem-apipie-bindings-0.1.0-1.el7.noarch
>    - tfm-rubygem-apipie-params-0.0.5-1.el7.noarch
>    - tfm-rubygem-apipie-rails-0.4.0-2.el7.noarch
>    - tfm-rubygem-audited-4.4.1-1.el7.noarch
>    - tfm-rubygem-awesome_print-1.7.0-1.el7.noarch
>    - tfm-rubygem-bastion-5.0.0-1.fm1_15.el7.noarch
>    - tfm-rubygem-bundler_ext-0.4.1-1.el7.noarch
>    - tfm-rubygem-clamp-1.0.0-5.el7.noarch
>    - tfm-rubygem-concurrent-ruby-1.0.3-1.fm1_15.el7.noarch
>    - tfm-rubygem-concurrent-ruby-edge-0.2.3-1.fm1_15.el7.noarch
>    - tfm-rubygem-css_parser-1.4.7-1.el7.noarch
>    - tfm-rubygem-daemons-1.2.3-3.el7.noarch
>    - tfm-rubygem-deacon-1.0.0-1.el7.noarch
>    - tfm-rubygem-deep_cloneable-2.2.2-1.el7.noarch
>    - tfm-rubygem-deface-1.2.0-1.el7.noarch
>    - tfm-rubygem-docker-api-1.28.0-2.el7.noarch
>    - tfm-rubygem-domain_name-0.5.20160310-1.el7.noarch
>    - tfm-rubygem-dynflow-0.8.24-1.fm1_15.el7.noarch
>    - tfm-rubygem-excon-0.51.0-1.el7.noarch
>    - tfm-rubygem-facter-2.4.0-3.el7.x86_64
>    - tfm-rubygem-fast_gettext-1.1.0-1.el7.noarch
>    - tfm-rubygem-fog-1.38.0-1.el7.noarch
>    - tfm-rubygem-fog-aws-1.2.0-1.el7.noarch
>    - tfm-rubygem-fog-core-1.42.0-1.el7.noarch
>    - tfm-rubygem-fog-google-0.1.0-2.el7.noarch
>    - tfm-rubygem-fog-json-1.0.2-4.el7.noarch
>    - tfm-rubygem-fog-openstack-0.1.18-1.el7.noarch
>    - tfm-rubygem-fog-rackspace-0.1.4-1.el7.noarch
>    - tfm-rubygem-fog-vsphere-1.7.0-1.el7.noarch
>    - tfm-rubygem-fog-xenserver-0.2.3-1.el7.noarch
>    - tfm-rubygem-fog-xml-0.1.2-4.el7.noarch
>    - tfm-rubygem-foreman-tasks-0.9.1-1.fm1_15.el7.noarch
>    - tfm-rubygem-foreman-tasks-core-0.1.2-1.fm1_15.el7.noarch
>    - tfm-rubygem-foreman_docker-3.0.0-1.fm1_13.el7.noarch
>    - tfm-rubygem-formatador-0.2.1-9.el7.noarch
>    - tfm-rubygem-friendly_id-5.1.0-3.el7.noarch
>    - tfm-rubygem-gettext_i18n_rails-1.2.1-3.el7.noarch
>    - tfm-rubygem-hammer_cli-0.10.0-1.el7.noarch
>    - tfm-rubygem-hammer_cli_foreman-0.10.0-1.el7.noarch
>    - tfm-rubygem-hammer_cli_foreman_bootdisk-0.1.3-5.el7.noarch
>    - tfm-rubygem-hammer_cli_foreman_docker-0.0.4-2.el7.noarch
>    - tfm-rubygem-hammer_cli_foreman_tasks-0.0.10-2.fm1_12.el7.noarch
>    - tfm-rubygem-hammer_cli_import-0.11.3-1.el7.noarch
>    - tfm-rubygem-hammer_cli_katello-0.10.0-1.el7.noarch
>    - tfm-rubygem-hashie-2.0.5-4.el7.noarch
>    - tfm-rubygem-highline-1.7.8-2.el7.noarch
>    - tfm-rubygem-http-cookie-1.0.2-1.el7.noarch
>    - tfm-rubygem-ipaddress-0.8.0-9.el7.noarch
>    - tfm-rubygem-jquery-ui-rails-4.1.2-5.el7.noarch
>    - tfm-rubygem-katello-3.4.0.2-2.el7.noarch
>    - tfm-rubygem-ldap_fluff-0.4.6-1.el7.noarch
>    - tfm-rubygem-little-plugger-1.1.3-21.el7.noarch
>    - tfm-rubygem-locale-2.0.9-11.el7.noarch
>    - tfm-rubygem-logging-1.8.2-4.el7.noarch
>    - tfm-rubygem-net-ldap-0.15.0-1.el7.noarch
>    - tfm-rubygem-net-ping-2.0.1-1.el7.noarch
>    - tfm-rubygem-net-scp-1.1.0-6.el7.noarch
>    - tfm-rubygem-net-ssh-4.0.1-1.el7.noarch
>    - tfm-rubygem-netrc-0.7.7-7.el7.noarch
>    - tfm-rubygem-oauth-0.5.1-1.el7.noarch
>    - tfm-rubygem-parse-cron-0.1.4-2.fm1_11.el7.noarch
>    - tfm-rubygem-passenger-4.0.18-9.11.el7.x86_64
>    - tfm-rubygem-passenger-native-4.0.18-9.11.el7.x86_64
>    - tfm-rubygem-passenger-native-libs-4.0.18-9.11.el7.x86_64
>    - tfm-rubygem-pg-0.15.1-3.el7.x86_64
>    - tfm-rubygem-powerbar-1.0.17-1.el7.noarch
>    - tfm-rubygem-protected_attributes-1.1.3-3.el7.noarch
>    - tfm-rubygem-qpid_messaging-0.34.1-1.el7.x86_64
>    - tfm-rubygem-rabl-0.12.0-2.el7.noarch
>    - tfm-rubygem-rack-jsonp-1.3.1-5.el7.noarch
>    - tfm-rubygem-rails-i18n-4.0.9-1.el7.noarch
>    - tfm-rubygem-rails-observers-0.1.2-7.el7.noarch
>    - tfm-rubygem-rainbow-2.2.1-1.el7.noarch
>    - tfm-rubygem-rbvmomi-1.10.0-1.el7.noarch
>    - tfm-rubygem-responders-2.3.0-1.el7.noarch
>    - tfm-rubygem-rest-client-1.8.0-1.el7.noarch
>    - tfm-rubygem-roadie-3.2.1-1.el7.noarch
>    - tfm-rubygem-roadie-rails-1.1.1-1.el7.noarch
>    - tfm-rubygem-robotex-1.0.0-19.el7.noarch
>    - tfm-rubygem-ruby2ruby-2.1.3-4.el7.noarch
>    - tfm-rubygem-ruby_parser-3.6.3-4.el7.noarch
>    - tfm-rubygem-runcible-1.11.0-1.el7.noarch
>    - tfm-rubygem-safemode-1.3.1-1.el7.noarch
>    - tfm-rubygem-scoped_search-4.1.0-1.el7.noarch
>    - tfm-rubygem-secure_headers-3.4.1-1.el7.noarch
>    - tfm-rubygem-sequel-4.20.0-5.el7.noarch
>    - tfm-rubygem-sexp_processor-4.4.4-3.el7.noarch
>    - tfm-rubygem-sshkey-1.9.0-1.el7.noarch
>    - tfm-rubygem-trollop-2.1.2-1.el7.noarch
>    - tfm-rubygem-unf-0.1.3-5.el7.noarch
>    - tfm-rubygem-unf_ext-0.0.6-6.el7.x86_64
>    - tfm-rubygem-unicode-display_width-1.0.5-1.el7.noarch
>    - tfm-rubygem-useragent-0.16.8-1.el7.noarch
>    - tfm-rubygem-validates_lengths_from_database-0.5.0-3.el7.noarch
>    - tfm-rubygem-webpack-rails-0.9.8-1.el7.noarch
>    - tfm-rubygem-wicked-1.1.0-4.el7.noarch
>    - tfm-rubygem-will_paginate-3.1.5-1.el7.noarch
>    - tfm-rubygem-x-editable-rails-1.5.5-1.el7.noarch
>    - tfm-runtime-3.2-9.el7.x86_64
>
> I am pretty new to all this but have been tasked with resolving the issue.
> If the only solution is to update to the latest release then we will have
> to eventually go with that, but if there is a solution that can used before
> getting to that stage, that would be greatly helpful.
>
> Katello-agent/goferd is running on all the hosts.
>
> Any other info needed please let me know.
>
> Cheers!
>
> Jasper
>
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>



-- 
Eric D. Helms
Red Hat Engineering

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