Hi all,

Is there a way to set up the ticket system to send email notifications 
when a ticket is created (or changed, etc)?  There doesn't appear to be 
any way in TH1 to run an external command (like sendmail)

Alternately, is there a command-line way to list any tickets created in 
the past X (e.g., 1 day), so that a cronjob could check for new tickets 
and send mail?

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