On Sat, Dec 18, 2010 at 5:13 AM, Federico Leva (Nemo) <nemow...@gmail.com> wrote: > Please stop it: this is incorrect and perhaps you should at least double > check if someone says it's incorrect, especially after a WMF staffer > like Jon has confirmed so.
On Sat, Dec 18, 2010 at 12:21 PM, Huib Laurens <sterke...@gmail.com> wrote: > Why are you saying the staff answer is wrong? If staff says use > le...@wikimedia.org why are you changing it? Wow, you guys need to stop being so accusatory and rude; please stop assuming bad faith. No one's calling anyone a liar and they're both actually right, but in different ways. Dan's working with the Foundation for the fundraiser (so he's a "staffer" too), was an early legal intern, and has manned the legal queue on OTRS for years. Jon is a relatively new staffer with Office IT who's been helping cleanup e-mail addresses, aliases, and everything else related to Office IT. Stated simply, Jon was giving a *technical* answer, while Dan was giving a more *procedural* and policy-based answer. Here's the full story/background, as far as I know: Traditionally, we never really published a "legal" address. All complaints/issues were directed to the general Wikimedia contact address (i...@wikimedia), which leads to OTRS. These complaints were then later sorted to their proper destination: info-en, another language queue, out to a staff member, to the legal queue, etc. Tickets needing legal team attention, like from real lawyers talking about litigation, went to the legal queue. Since the legal queue/team is quite small and most people do not actually need to talk to them, we never publicized the direct address to the legal queue... this is the legal-en@ address that Dan's talking about. More recently, a "legal@" alias has been created which goes straight to the current/interim General Counsel. I would assume that the reason this was created was because the Foundation has started using aliases a lot more. They probably didn't realize that we intentionally didn't make that address since most people didn't actually *need* the GC... or they did realize that, but decided it wouldn't be an issue anymore and decided that an alias would be a good idea anyway. :-) As Dan says, they'll need to figure out internally how mail should be redirected properly and how to make the best use of both the legal team and the interim GC's times. However, I wanted to make it clear that neither of them is really "wrong" or calling each other a liar. :-) -- Casey Brown Cbrown1023 _______________________________________________ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l