On Thu, Jun 2, 2011 at 3:40 PM, Huib Laurens <[email protected]> wrote:

> I'm wondering, is there a policy for OTRS agents saying that they can't
> make
> info send to OTRS public?
>

Yes, information sent to OTRS should be treated as non-public information
that should not be shared under pretty much all circumstances.

-- 
Casey Brown
Cbrown1023
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