Frankie

From the responses I have gotten I think it is the management card myself, but I need to capture some understandable output so that I can show my supervisors the cause of the reboots. I have done as other suggested and cleared the dump so that the next one will be up to date. But I don't know if there is a program or guide that will help me debug the output for the reason. I have been searching but haven't found anything on the net yet.

Does anyone know of anything, besides contacting tech support at Brocade? Which is way expensive to do.

Thanks

Joe

Frankie John-Lewis wrote:
Hi Joseph,

In the last few weeks I have experienced similar scenarios to yourself.

One on RX1600 and XMR4000.
Both cases were solved by switching to the standby management card.

In both cases were a relevant window was available the MC was brought
back online an caused instability on the network.

Both of these cards have been replaced and everything seems to be fine.

In my previous experience, check to see if you have any issues with the
switch fabrics and Line Cards, can you get a maintenance window?

Also check to see if the you get an network anomalies before the FI
restarts.

What version of firmware are you running buddy?

Good luck and shout if you need help.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Joseph
Hardeman
Sent: 10 July 2009 12:07
To: Jeroen Wunnink
Cc: foundry-nsp
Subject: Re: [f-nsp] debugging restarts

Hi Jeroen,

We have an external syslog server, but nothing shows up except the Warm restart. I need to take a put a console cable and hope something shows up screen before crash.

Thanks

Joe

Jeroen Wunnink wrote:
I've had occasional reboots on BI (Ironcore and Jetcore) when using aggregation options combined with BGP.

But try setting up an external syslog server and see if anything strange pops up right before the reboot.

Joseph Hardeman wrote:
Hi Aaron,

Thank you for the info. And that is my gut feeling that its the management card, but I have been instructed to find a "definitive" reason for the reboots.
So if someone knows how I can pull any crash info from the fi and how

to analyze it that would be great.
Joe

Aaron Wendel wrote:
I had this exact issue on a BI about a month ago. It got worse and worse
until it started rebooting every couple minutes.  No reason was ever

found.
I replaced the management card and it hasn't restarted since.

Aaron


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Joseph Hardeman
Sent: Thursday, July 09, 2009 12:23 PM
To: [email protected]
Subject: [f-nsp] debugging restarts

Hi Everyone,

I have another fi that I found has started to restart on its own.  I

am getting "Warm start" in the logs that alerted me. I did a show tech-support but I did not see a reason for the restarts. I have enabled "debug all" and set "debug destination log" until I can get a console cable on it and redirect to console.

All power supplies and fans show ok.

Any suggestions on what to check to see why the system is restarting? I am not seeing anything in the logs or sh commands that is giving me an idea on what is causing the restarts.

Thanks

Joe
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