I'm not interested in direct support with grey market equipment (obviously it's use-at-your-own-risk type of thing). The vendor should always sell it to you with the latest software and provide support as needed (within the warranty period of course) -- and this has always been the case for us.
-- Randy M. www.FastServ.com ---------- Original Message ----------- From: "Michienne Dixon" <[email protected]> To: N/A Cc: <[email protected]> Sent: Fri, 24 Sep 2010 09:17:18 -0500 Subject: Re: [f-nsp] Gray Market Foundry > Prior to Foundry becoming Brocade, they had a recertification process > for their equipment that was not too painful. I have not purchased any > used Foundry equipment since that time though. It used to be that if > you were purchasing from a reseller that has a maintenance agreement > with Foundry then they could upgrade the software for you. I would > ask your reseller. > > We have maintenance on our MLX routers and I have a couple of used > Big Irons and 4802s. Even though I do not have maintenance/support > of the used equipment I still have access to the software and config > guides. > > - > Michienne Dixon > Network Administrator > liNKCity > 312 Armour Rd. > North Kansas City, MO 64116 > www.linkcity.org > (816) 412-7990 > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Adam E Barratt > (Network Operations) > Sent: Thursday, September 23, 2010 6:30 PM > To: Brian Stadtmiller > Cc: <[email protected]> > Subject: Re: [f-nsp] Gray Market Foundry > > Specifically on the support side. How does brocade deal with > software upgrades on hardware not sold through traditional channels / > used equipment etc? > > Is it worth it or does it cause headaches? > > Adam > > On Sep 23, 2010, at 6:09 PM, "Brian Stadtmiller" > <[email protected] > wrote: > > > I have sold new, used, and refurbished Foundry (now Brocade IP) > > hardware for over 7 years to end-users, dealers and brokers, > > worldwide. (Gray market is a bit of a misnomer in my opinion.) I have > > > sold lots of MLX, XMR, RX, SuperX and FESX into small and medium sized > > > companies. (Literally millions of dollars worth of Foundry/Brocade > > hardware.) > > > > Anyhow, Do you have specific concerns or questions you would like > > addressed? > > > > regards, > > > > > > Brian Stadtmiller > > Terabit Systems > > 2565 3rd Street #334 > > San Francisco, CA 94107 > > 415-230-4353 main > > 415-652-2888 cell > > AIM: bstadtmiller9609 > > > > > > > > > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of Adam E > > Barratt (Sales Engineering) > > Sent: Thursday, September 23, 2010 3:16 PM > > To: [email protected] > > Subject: [f-nsp] Gray Market Foundry > > > > I was wondering if anyone has any experience with Gray Market Brocade > > > equipment? (specifically on the MLX line?) > > > > -Adam > > _______________________________________________ > > foundry-nsp mailing list > > [email protected] > > http://puck.nether.net/mailman/listinfo/foundry-nsp > > > > > > No virus found in this incoming message. > > Checked by AVG - www.avg.com > > Version: 9.0.856 / Virus Database: 271.1.1/3124 - Release Date: > > 09/22/10 > > 23:34:00 > > > > Adam > > On Sep 23, 2010, at 6:09 PM, "Brian Stadtmiller" > <[email protected] > wrote: > > > I have sold new, used, and refurbished Foundry (now Brocade IP) > > hardware for over 7 years to end-users, dealers and brokers, > > worldwide. (Gray market is a bit of a misnomer in my opinion.) I have > > > sold lots of MLX, XMR, RX, SuperX and FESX into small and medium sized > > > companies. (Literally millions of dollars worth of Foundry/Brocade > > hardware.) > > > > Anyhow, Do you have specific concerns or questions you would like > > addressed? > > > > regards, > > > > > > Brian Stadtmiller > > Terabit Systems > > 2565 3rd Street #334 > > San Francisco, CA 94107 > > 415-230-4353 main > > 415-652-2888 cell > > AIM: bstadtmiller9609 > > > > > > > > > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of Adam E > > Barratt (Sales Engineering) > > Sent: Thursday, September 23, 2010 3:16 PM > > To: [email protected] > > Subject: [f-nsp] Gray Market Foundry > > > > I was wondering if anyone has any experience with Gray Market Brocade > > > equipment? (specifically on the MLX line?) > > > > -Adam > > _______________________________________________ > > foundry-nsp mailing list > > [email protected] > > http://puck.nether.net/mailman/listinfo/foundry-nsp > > > > > > No virus found in this incoming message. > > Checked by AVG - www.avg.com > > Version: 9.0.856 / Virus Database: 271.1.1/3124 - Release Date: > > 09/22/10 > > 23:34:00 > > > > > _______________________________________________ > foundry-nsp mailing list > [email protected] > http://puck.nether.net/mailman/listinfo/foundry-nsp > > _______________________________________________ > foundry-nsp mailing list > [email protected] > http://puck.nether.net/mailman/listinfo/foundry-nsp ------- End of Original Message ------- _______________________________________________ foundry-nsp mailing list [email protected] http://puck.nether.net/mailman/listinfo/foundry-nsp
