Thx Peter,
Tried switching off auto-update and tried running while disconnected.
Neither worked for me <sigh>
Thanks anyway
jjj
Peter Gold wrote:
Hi, John:
I haven't been following this thread closely, so apologies if this was
already mentioned. I had a similar problem some time ago, which I traced
to Acrobat invoking automatic update during the start-up sequence. The
Catch-22 was that if Acrobat quit during start-up, it wasn't possible to
turn off auto-update in Preferences...until I tried turning off my
Internet connection, so the auto-update couldn't contact Adobe's server.
This let Acrobat start, after which I turned off the auto-update option,
and reconnected the Internet. The problem didn't recur.
HTH
________________
Regards,
Peter Gold
KnowHow ProServices
John Pitt wrote:
Mark,
I wasn't absolutely certain that I had followed the correct procedure
as you outlined -- so I reinstalled, and checked for rogue traces of
old installations, etc., again.
But it is the same story. On my home login, Acrobat dies about 60
seconds after opening; at the only client site I have visited since
being afflicted, it is about 10 seconds.
Distiller works fine -- but I can't do anything to my PDFs once they
are made. And I bought 7 so I could take advantage of its ability to
compile referees' reports, etc.
jjj
[EMAIL PROTECTED] wrote:
I've not heard of this problem before.
It may seem obvious but have you tried a reinstall? I presume also that
you had the correct rights to install software with your account.
Other than that, did you completely uninstall 5 before upgrading. I seem
to remember some discussion on this previously.
--
_________________________
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au
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