Same problem here:

  1. Uninstalled beta test copy first.
  2. Restarted Windows.
  3. Installed FM8 trial version.
  4. Started FM8 and I get to see the splash screen saying "You have 30
     days left in your trial period". Great! This gives me plenty of
     time to prepare a "what's new in FrameMaker 8" seminar for my
     FrameMaker trainees.
  5. Selected "Continue Trial" and clicked Next, but got the message
     "Product License has expired". Sigh!

Indeed Sarah, you were right in saying: "Caution for beta testers: Reports <http://lists.frameusers.com/pipermail/framers/2007-August/008766.html> on the frameusers list indicate difficulties with installing the trial version on a system that had a beta version installed."

So far for my "first impressions".


Yves Barbion Documentation Architect
Adobe-Certified FrameMaker Instructor
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Dov Isaacs wrote:
Did you fully uninstall the beta test copy FIRST before trying
to install the "trial" version? If not, you are probably hosed
until you get a license.

        - Dov

-----Original Message-----
From: Randall Larson-Maynard
Sent: Wednesday, August 01, 2007 1:03 PM
To: [email protected]
Subject: Need 8 Install Help

I was a beta 8 tester.

Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
All went
fine.

Started program, get splash screen for trial and since I have not
gotten a code
yet, I click Continue Trial and then Next. I get a small dialog box
that says
"Product license has expired."

Great....so I call India for support and they tell me to delete all
temp files.
I do that, plus all the chk files. Still won't open past dialog box.

I tried setting my PC's clock, but then I get the same screen wanting
a code,
which I do not have.

Anyone out there know the fix for this? Of course, I need to work with
Frame two
hours ago!

--
Randall Larson-Maynard
Senior Editor/Curriculum Coordinator
UC Davis, Office of the University Registrar
RLLarsonMaynard(at)UCDavis.edu
530.752.6141
Fax 530.752.0329
Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
<https://sakai2.ucdavis.edu:8443/portal>
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