I have a similar situation and I do a combination of conditional text and
separate books. When I make the final PDF copies, I change out the title
page for each separate book, show the correct conditional text, update the
book, and create the PDF for the customers.
In my case, most of the text is the same in the chapters, so the conditions
I address with changes are generally the same ones. This does make it easier
to update changes to the software, and I usually have my chapters set to
show all the conditions, so that when I search for the specific areas of
text to update, I'll find them all in the first pass...
Cheryl
------------------------------
Message: 59
Date: Thu, 18 Oct 2007 15:43:38 -0700 (PDT)
From: Sw D <[EMAIL PROTECTED]>
Subject: How would you organize these documents?
To: [email protected]
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=us-ascii
Hi, everyone-
I am using unstructured FM 7.2 (Windows) to maintain the documentation set
for a suite of software products. We have several different customers who
each receive a different subset of modules, depending on their business
needs. Each module can be customized for each client, so that a client
that gets Module A might receive different functionality than another
client.
In short, each customer receives its "own" version of the software. IOW,
Customer 1 gets Software Suite v. 5.6 that includes Module A, C, and E.
Customer 2 gets Software Suite v. 5.7 that includes Module A, B, and D.
BUT the Module A that Customer 1 gets might be different than the Module A
that Customer 2 gets.
I started out documenting the "out of the box" settings in the user
guides, and then thought I'd just put the differences for each customer
into customized Release Notes. However, new customers don't receive any
release notes, and isn't it incorrect to send a customer a book describing
the functionality and features of Module A when they might not be able to
see/use everything documented therein?
How would you maintain these files? Conditional text? Separate books? I'm
not sure where to begin here.
Thanks in advance
SWD
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