Dear Frame Users,
 
We are a small Tech Pubs group using FM 7.2 on Windows XP platform. Recently, 
it started to behave strangly and refused to import any Visio drawings. There 
seems to be no known cure for it with the current setup. Maybe it was automatic 
Windows SP upgrade that did the mischief. It suddenly stopped accepting Visio 
drawings in their native format (.vsd). The situation is so bad that even if we 
can import a Visio drawing, we are not able to save the document until we purge 
that drawing!
 
I called Adobe Tech Support few times and finally learned from them that they 
do not support Visio on FM 7.2 anymore!  Of course, we can import jpeg, pdf, 
tiff, etc. So we are contemplating on upgrading to FM 9.
 
I would appreciate if some of you could answer some of my questions.
 
1. Is it backward compatible with older versions? If so, how far back does it 
go? For example, can it open FM 6 docs and Save As FM6 or FM7 docs?
 
2. We use FM 7.x templates. Would there be any compatibility issues?
 
3. What are the primary new features of FM9 and what is your overall experience 
with it?
 
I will appreciate any feedback.
 
Regards
 
Tarlochan S. Nahal
 
Sr. Technical Writer
 
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