OUCH ! ;-) -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Robert Shelton Sent: Monday, May 18, 2009 2:32 PM To: Avraham Makeler; [email protected] Subject: RE: Procedure How to Write a Manual!
> -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Sharon > Burton > > This is easy. 14 steps: > > 1. Identify the audience > 2. Identify the information needs of that audience (job aids, user > guides, and so on) 3. Identify the tasks the audience needs to do 4. > Identify the supporting info the audience needs to do those tasks 5. > Identify the best way to deliver the information (PDF, help, others) > 6. Create a plan that layout all this information 7. Assign time > estimates to the plan 8. Decide what can be cut due to time > limitations 9. > Start creating the information, adapting to the changing product 10. > Review by others 11. Make the review changes 12. > Build "gold" candidates 13. Deliver the finals 14. Archive the finals, > including all planning information > > Of course, these steps include a lot of embedded steps and domain > knowledge in our field. But these are the steps. I think you skipped something important: 1. Hire a tech writer. Bob "Let what comes, come, Let what goes, go, Find out what remains." Sri Ramana Maharshi _______________________________________________ You are currently subscribed to Framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/rmelanson%40spirecor p.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to Framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
