Hi Framers, Very strange behavior in Acrobat. Looking for a cause and a cure.
Environment: WinXP PRo, FM8, Acrobat8 Pro. Customer environment: Reader 7 (platform probably XP Pro) We create our PDFs using Save As PDF in FM8. Acrobat 8 Pro was installed after FM8, so Save as PDF is therefore using the Distiller (Adobe PDF) version that is installed with Acrobat. We set the PDF version to Acrobat 5.0 or later, to ensure that even customers with older versions of Acrobat can open the file. A few of our customers still have Reader 7 installed, and some are reporting an unusual problem with the PDF files. When viewed with Reader 7, email addresses in the PDFs are truncated and the links do not work. However they display correctly and the links work correctly in Acrobat 8. We cannot check, because as you know, we cannot have multiple versions of Acrobat installed at the same time. Have any of you seen this problem, and if so, know what causes it? Thanks, Diane Gaskill Hitachi Data Systems _______________________________________________ You are currently subscribed to Framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
