Hi Fred, While it may be perfectly logical, I still maintain that the customer should only need to see one form of versioning in three places: the Help - About screen, the file properties screen and the support website. When you expect the customer to correlate the patch number with the minor release number, you invite them into unnecessary confusion. Support costs also go up since customer service has one more guaranteed question to answer for those confused customers.
My two cents' worth, Lea > -----Original Message----- > From: [email protected] [mailto:framers- > [email protected]] On Behalf Of Fred Ridder > Sent: Friday, November 13, 2009 9:19 AM > To: [email protected]; [email protected] > Subject: RE: Adobe update number vs patch number > > > One distinction is that Adobe generally does not actually produce complete new > releases of their software products for minor point releases and bug fixes. > Rather, they issue patches that are applied to an installed copy of an underlying > release version. Their practice has been to only refer to complete release > versions by a major.minor.point numbering scheme, while the updaters (or > patches) are identified by a p-prefix patch number. This is prefectly logical, > since full releases and patches are fundamentally different kinds of software > deliverables. > > Where things get murkier is what you will see in the About... window after you > have installed an update or patch. Historically, Adobe has indicated the base > release number followed by the patch number. But it appears that they are > transitioning away from this in favor of displaying a major.minor.point version > number which has to be cross-referenced against the patch number. They also > seem to be transitioning their download website to the major.minor.point > numbering for new downloads, but I suspect that the executables that one > downloads are still named according to the patch number since decimal- > delimted version numbers do not work well in filenames. > > -Fred Ridder _________________________________ Lea Rush Software and Documentation Specialist Astoria-Pacific International www.astoria-pacific.com ph: 800-536-3111 fax: 503-655-7367 [email protected] Please consider the environment before printing this email. `.¸¸.´¯`.¸.´¯`...¸ ><((((º>`.¸¸.´¯`.¸.´¯`...¸><((((º> NOTICE OF CONFIDENTIALITY This communication is from Astoria-Pacific International and is intended to be confidential and solely for the use of the persons or entities addressed above. If you are not an intended recipient, be aware that the information contained herein may be protected from unauthorized use by privilege or law, and any copying, distribution, disclosure, or other use of this information is prohibited. If you have received this communication in error, please contact the sender by return email or telephone (503) 657-3010 immediately, and delete or destroy all copies. Thank you for your cooperation. _______________________________________________ You are currently subscribed to Framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
