Thanks Richard, A useful link. This appears to be similar to other Adobe licensing problems.
Really there is no change from what people have already said except that now they have an application that queries the database that stores the data and confirms that it is indeed lost, in which case you have to reinstall Acrobat. I suppose at least we now know where the problem is, why not back up this cache.db file and when the problem occurs, replace it? Alan On 26/01/2010, at 9:43 AM, Combs, Richard wrote: > Just a quick heads-up for TCS 2 users who experience licensing > problems > with Acrobat: Today at Adobe's "Technical Communication" blog > (http://blogs.adobe.com/techcomm/), Mahesh Kumar Gupta posted a link > to > a utility and a procedure for using it to fix the problem. > > I haven't experienced the problem myself, so I can't vouch for the > utility or procedure. > > Richard G. Combs > Senior Technical Writer > Polycom, Inc. > [email protected] > 303-223-5111 > ------ > [email protected] > 303-777-0436 > ------ > > > > > _______________________________________________ > > > You are currently subscribed to Framers as [email protected]. > > Send list messages to [email protected]. > > To unsubscribe send a blank email to > [email protected] > or visit > http://lists.frameusers.com/mailman/options/framers/alan%40alphabyte.co.nz > > Send administrative questions to [email protected]. Visit > http://www.frameusers.com/ for more resources and info. -- Alan T Litchfield AlphaByte PO Box 141, Auckland, 1140 New Zealand http://www.alphabyte.co.nz http://www.alphabyte.co.nz/beatrice _______________________________________________ You are currently subscribed to Framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
