You are correct. I also just changed that image to a .tif and ran it through save as pdf and all is good. I've got to remember to at least resave all these old files as .tifs now.
Good help with this part of the equation. Thanks. Scott White Media Production & EBC Manager Implementation Coordinator 210-704-8239 [email protected] On Apr 13, 2010, at 3:06 PM, Art Campbell wrote: > The rectangle is the symbol used when the font glyph can't be rendered... > which would mean, to me, that whatever program generated the chart may have > been using a non-standard font or symbol there. Since you've got a > work-around for the problem, you may be good to go, but if you have to figure > out the entire work flow, I'd look at the font files used to build the charts > .... > > Art Campbell > [email protected] > "... In my opinion, there's nothing in this world beats a '52 Vincent and a > redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > > > On Tue, Apr 13, 2010 at 1:45 PM, Scott White <[email protected]> wrote: > I do have the hotfix as per an earlier email from Art. > I have since discovered that certain .tif images that are charts will display > the superscript and subscript characters but will not display the slash in > between. Instead it looks like a rectangle. Again these are chart images we > have been using for years with no problem. > I had to print to PDF and it was fine though I'm sure my black will now be > rgb which my printer can take care of. > > This Frame 9 just gets gooder and gooder. > > > > Scott White > Media Production & EBC Manager > Implementation Coordinator > 210-704-8239 > [email protected] > > > > > On Apr 13, 2010, at 12:18 PM, Art Campbell wrote: > > > If you're actually running XP under emulation, as Jeff says, be sure you get > > and download this Microsoft Hotfix: > > http://support.microsoft.com/?id=952909 -- it applies to all PS printers, > > including the logical PDF. > > > > Also, make sure you're fully patched, and that the Helvetica font that > > you're using has licensing that permits it to be embedded. > > > > Art Campbell > > [email protected] > > "... In my opinion, there's nothing in this world beats a '52 Vincent and a > > redheaded girl." -- Richard Thompson > > No disclaimers apply. > > DoD 358 > > > > > > On Tue, Apr 13, 2010 at 1:09 PM, Jeff Coatsworth < > > [email protected]> wrote: > > > >> I don't know if the Windows XP hotfix that gets mentioned on the lists > >> would help your issue or not. The link is in the Adobe dev blog or search > >> the FM forum pages for "hotfix" > >> > >> -----Original Message----- > >> From: [email protected] [mailto: > >> [email protected]] On Behalf Of Scott White > >> Sent: Tuesday, April 13, 2010 12:42 PM > >> To: [email protected] List > >> Subject: Possible Bug in Frame 9 > >> > >> We may have discovered a bug in Frame when saving to PDF. We were creating > >> print-ready PDFs for our printer and for some reason it would not embed our > >> Helvetica Fraction Fonts in the PDF. > >> I have my PDF settings set like have been using for years with Frame 7 > >> through 8. Never a problem. > >> Now we save as PDF and a couple of files will embed the fonts fine and then > >> all of a sudden we get bad output. Instead of the fraction looking like > >> (superscript)1/(subscript)2 it looks like Z/x or whatever fraction we are > >> trying to use. > >> I had to shutdown Framemaker 9 and restart it and then the fonts would > >> embed in the file correctly. I visually check my files when we first > >> output, but then let the process run after I approve. I had no idea what I > >> approved would change. This cost me $1,000 at the printer as I had to redo > >> all my files. > >> > >> Framemaker 9 running on Windows XP Pro through bootcamp on a MAC. > >> > >> > >> > >> > >> Scott White > >> Media Production & EBC Manager > >> Implementation Coordinator > >> 210-704-8239 > >> [email protected] > >> > >> > >> > >> > >> _______________________________________________ > >> > >> > >> You are currently subscribed to framers as > >> [email protected]. > >> > >> Send list messages to [email protected]. > >> > >> To unsubscribe send a blank email to > >> [email protected] > >> or visit > >> http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40jonassoftware.com > >> > >> Send administrative questions to [email protected]. Visit > >> http://www.frameusers.com/ for more resources and info. > >> _______________________________________________ > >> > >> > >> You are currently subscribed to framers as [email protected]. > >> > >> Send list messages to [email protected]. > >> > >> To unsubscribe send a blank email to > >> [email protected] > >> or visit > >> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > >> > >> Send administrative questions to [email protected]. Visit > >> http://www.frameusers.com/ for more resources and info. > >> > > _______________________________________________ > > > > > > You are currently subscribed to framers as [email protected]. > > > > Send list messages to [email protected]. > > > > To unsubscribe send a blank email to > > [email protected] > > or visit > > http://lists.frameusers.com/mailman/options/framers/swhite%40alamark.com > > > > Send administrative questions to [email protected]. Visit > > http://www.frameusers.com/ for more resources and info. > > > > > > _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
