Hello,
I'm not about to defend Parallels, as I have my own troubles with
them, but I downloaded a version a few weeks ago and did not pay the
download service fee. I just looked at the web site and found I could
buy another copy, not that I would, without the service. Just click
the "Remove" button on the right.
Kevin
At 11:00 AM +1200 8/18/10, Alan T Litchfield wrote:
On 18/08/2010, at 10:51 AM, Owen, Clint wrote:
Alan,
I am not defending Apple, because I have not dealt with them, but this
could be a matter of terminology.
Actually, nothing to do with Apple. And I have never had this
problem with them.
This is these guys: http://www.parallels.com/
For some software that I have bought in the past, an "extended download
service" would let you download a fresh copy of your purchase for an
extended length of time. So, the standard price gives you 30 days or so
to download the product, but for a few dollars more you can get a new
copy six months from now if your system crashes and you lose your
backup.
It seems that it is a "download fee" that is non-optional over and
above the purchase price. The alternative is to buy a disc at
21.26NZD. !!
It is a con and was a hidden charge that appeared on the shopping
cart checkout screen.
Cheers
Alan
--
Alan T Litchfield
AlphaByte
PO Box 141, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice
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