Clearly, Darryl should run for office. His talents are being wasted :) 

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Writer
Sent: Thursday, October 28, 2010 9:15 AM
To: [email protected]; Yves Barbion
Subject: Re: [Bulk] [OT] Adobe's pricing policy

Wow! That is awesome bafflegab.

*scratches head*

Nadine

--- On Thu, 10/28/10, Yves Barbion <[email protected]> wrote:

> From: Yves Barbion <[email protected]>
> Subject: [Bulk] [OT] Adobe's pricing policy
> To: [email protected]
> Date: Thursday, October 28, 2010, 10:03 AM Hi group
> 
> Can someone please explain to me why Adobe Acrobat 9 Standard (Full, 
> no
> update) costs:
> 
>    - US $299 (216 EUR) when I buy it in the US Store
>    http://bit.ly/aXhtLv
>    - US $554 (401 EUR) when I buy it in a European Adobe Store
>    - http://bit.ly/dtOSd3
> 
> I called Customer Support in Belgium and the explanation they gave me 
> was that "the price in the US is lower because they don't have offer 
> free support". But I don't need support!
> 
> When I go to the Adobe store, a pop-up appears, telling me that I can 
> have a live text chat with an Adobe Product Specialist to assiste me 
> with my product selection. This is the result:
> 
> Please hold as we route your chat to an Adobe Representative.
> Welcome to Adobe.com! My name is Darryl. May I assist you with your 
> selection today?
> Darryl: Hello, how can I help you?
> Yves: I'd like to know why Adobe Acrobat 9 Standard costs
> $299 in the US
> Store and $554 in the Belgian Adobe Store? What's the reason for this 
> HUGE difference in price?
> Darryl: We understand your concern. We want to make sure that we are 
> giving our Customers the best products and at the right price.
> Darryl: Just so you know, there are many factors that decide pricing 
> like 'the cost of doing business in each country' and the 'difference 
> in the perceived value of the product'.
> Darryl: What are some of the tasks you like to accomplish using the 
> software?
> Yves: Not relevant here: product is the same, price is different. Why?
> Darryl: Just so you know, there are many factors that decide pricing 
> like 'the cost of doing business in each country' and the 'difference 
> in the perceived value of the product'.
> 
> Huh?
> 
> 
> 
> 
> 
> 
> --
> Yves Barbion
> www.scripto.nu
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