Definitely do so -- it establishes the baseline for further troubleshooting because it fixed so many odd little problems.
Art Campbell [email protected] "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Fri, Apr 8, 2011 at 9:53 AM, Grunewald, Jill <[email protected]> wrote: > Thanks, we are using Windows XP. Another person also made the same suggestion > so we will try installing the hotfix and see if it will remedy the issue. > > -----Original Message----- > From: Art Campbell [mailto:[email protected]] > Sent: Thursday, April 07, 2011 7:14 PM > To: Grunewald, Jill > Cc: [email protected] > Subject: Re: FrameMaker 8: Bullets Disappearing in PDF > > Jill, It's really hard to trouble shoot from a distance without full system > info. > > But if you're on XP, the first step would be to download the MS Hotfix for > all PostScript printers, which fixes a number of problems including some text > dropouts > > http://support.microsoft.com/?id=952909 (Gives details on the Hotfix) > > http://support.microsoft.com/Hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us > (Direct Download Link)" > > > > > Art Campbell > [email protected] > "... In my opinion, there's nothing in this world beats a '52 Vincent and a > redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > > > > On Thu, Apr 7, 2011 at 2:02 PM, Grunewald, Jill > <[email protected]> wrote: >> Clarification to previous posting. Has anyone experienced a problem >> with bullets disappearing from a PDF? They are all visible in >> FrameMaker, but disappear when the PDF is generated. It does not >> occur with all users and only occurs with large documents. >> ________________________________ >> From: Grunewald, Jill >> Sent: Wednesday, April 06, 2011 12:52 PM >> To: '[email protected]' >> Subject: FrameMaker 8: Bullets Disappearing in PDF >> >> Has anyone experienced a problem with bullets appearing from a PDF? >> We are not seeing the problem with all documents and it does not occur >> on every machine with FrameMaker installed. We already verified that >> the Zapf Dingbats font is installed on the user's machine. This >> problem is only occurring with bullets. We are printing using the >> Adobe printer, generating the ps file and then creating the PDF using >> distiller. >> >> [CONFIDENTIALITY AND PRIVACY NOTICE] Information transmitted by this >> email is proprietary to Medtronic and is intended for use only by the >> individual or entity to which it is addressed, and may contain >> information that is private, privileged, confidential or exempt from >> disclosure under applicable law. If you are not the intended recipient >> or it appears that this mail has been forwarded to you without proper >> authority, you are notified that any use or dissemination of this >> information in any manner is strictly prohibited. In such cases, >> please delete this mail from your records. To view this notice in >> other languages you can either select the following link or manually copy >> and paste the link into the address bar of a web browser: >> http://emaildisclaimer.medtronic.com >> >> _______________________________________________ >> >> >> You are currently subscribed to framers as [email protected]. >> >> Send list messages to [email protected]. >> >> To unsubscribe send a blank email to >> [email protected] >> or visit >> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gma >> il.com >> >> Send administrative questions to [email protected]. Visit >> http://www.frameusers.com/ for more resources and info. >> >> > > > _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
