Hello, I spent 1.5 hours on the phone with Adobe support Friday afternoon. We were unable to figure why I can't print to Acrobat PDF distiller. The distiller is the one that came with FM10. My system shows that the file was sent to the printer, however, there is no file created anywhere. When I try to save as PDF, all the Arial Black fonts change to Times New Roman. The resulting PDF file appears to have squares instead of characters. I have tried to replace the true type fonts to no avail. If I change to another font, the problem goes away. The document can save as PDF on FM8. FM9 and FM10 appear to have the same save as problem. FM 9 is able to print to PDF. If anyone can give me some assistance, I would appreciate it. Thank You, Bruce Documentation Specialist Varian Semiconductor Equipment Associates 4 Stanley Tucker Drive Newburyport, MA 01950 Work: 978-463-5011 Cell: 978-265-0167 Fax: 978-462-6126 ----- Forwarded by Bruce MacArthur/IIS/SEB/Varian on 05/09/2011 11:22 AM -----
From: Bruce MacArthur/IIS/SEB/Varian To: framers@lists.frameusers.com Date: 05/06/2011 11:14 AM Subject: FM10 does not output Adobe PDF Hello, I just loaded FM10 on Windows 7 64. I tried to print to Adobe PDF. I have the request for filename selected, however, it prints, there are no error messages, and I can't find the file. If I save the file as PDF, it saves OK, however, I can't get the bookmarks that way. Can someone tell me if there is a setting that I don't have correct. This worked fine on FM9. Thank You, Bruce Documentation Specialist Varian Semiconductor Equipment Associates 4 Stanley Tucker Drive Newburyport, MA 01950 Work: 978-463-5011 Cell: 978-265-0167 Fax: 978-462-6126 Confidentiality Notice: This E-mail message and any files transmitted with it are for the sole use of the intended recipient(s). The information contained in this E-mail may be private and/or confidential. Any unauthorized review, use, disclosure and/or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply E-mail and destroy all copies of the original message. Confidentiality Notice: This E-mail message and any files transmitted with it are for the sole use of the intended recipient(s). The information contained in this E-mail may be private and/or confidential. Any unauthorized review, use, disclosure and/or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply E-mail and destroy all copies of the original message.
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