Hi Karen,
I agree with Rick that FM9 is buggy, but I don't think the problem you describe
is caused by FM. This may sound strange, but your graphics card drivers can be
the cause of the problem. I suggest you open the Event Viewer and check if
there aren't any related system error messages.
Kind regards,
Roman
From: Karen Mann <km...@i-t-tech.com>
To: "framers@lists.frameusers.com" <framers@lists.frameusers.com>
Sent: Wednesday, February 1, 2012 4:36 PM
Subject: FrameMake 9 unresponsive
Hi everyone,
Still having issues with FrameMaker 9 (all patches) becoming unresponsive;
Panel actions don’t work or panels don’t show up at all, with only FrameMaker (
2 or 3 section of a book open) open. I noticed when that happens, if I have the
Paragraph Panel open, that a small white strip shows up in the left side, top
of the Panel. FM Won’t stay open longer than about 5 or 10 min if I am creating
or changing tabs, even if I am not using the ruler to change the tabs. I close
and reopen FM and sometimes it works and sometimes I have to once again reboot.
Also have the IE Explorer stopping and starting — are the two related in any
way?
I am using Windows 7 Pro (all patches), Microsoft Office 2010 on a Dell T5500
64 bit quad with 12 G of RAM and I have 800 G available on drive. NVIDIA Quadro
2000 card with 1 G Graphics Memory, display adapter drive is up to date
8.17.12.5929 and a Samsung LED 23 in Monitor SyncMaster.
Is FM 9 this buggy or is there a setting that is causing this issue, ANYONE
have insight?
Thank you in advance for your time.
Karen Mann
km...@i-t-tech.com
262-251-9702 Ext. 111
IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022
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