Sorry, Georg, I have been out of town. I will get you this information when I get back to the office on Tuesday.
-- garyZ ________________________________ From: Georg Eck [e...@squidds.de] Sent: Friday, March 16, 2012 1:27 AM To: Zimmerman, Gary; Gala Britt; framers@lists.frameusers.com Subject: AW: Cannot print book PDFs from network drive What FrameMaker Version.Build is it? - GEorg Von: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] Im Auftrag von Zimmerman, Gary Gesendet: Donnerstag, 15. März 2012 21:09 An: Gala Britt; framers@lists.frameusers.com Betreff: RE: Cannot print book PDFs from network drive We ran into the same problem when one of our writers accidentally was given a 64-bit Win7 machine, whereas the rest of the department had 32-bit machines and no problems. We "solved" the problem by replacing his machine with a 32-bit one like the rest of us. Doesn't really solve your problem, but verifies that it is a real problem with FM9/Acrobat X Pro and 64-bit Win7. As we fixed the problem in a simple way, we did not spend time researching whether there is a fix for it on 64-bit systems. -- garyZ From: framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com> [mailto:framers-boun...@lists.frameusers.com]<mailto:[mailto:framers-boun...@lists.frameusers.com]> On Behalf Of Gala Britt Sent: Monday, March 12, 2012 5:59 AM To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com> Subject: Cannot print book PDFs from network drive I recently received a computer with the following specs: 64 bit Windows 7 1.36 TB Hard Drive (1.27 TB free space) 16.0 GB RAM 3.30 GHz Processor Currently I am running FM 9 and Acrobat X Pro and I have discovered that I can no longer create PDFs in FrameMaker. I was able to get a PDF of a single file once, but never a book PDF. If I move the book to my local drive, I can create book PDFs but I cannot do this from the network. This was not an issue on my 32 bit machine (FrameMaker 9, Acrobat 8, Windows 7). I have tried installing the FrameMaker 10 trial to see if that would solve the issue. I’ve also tried reverting back to Acrobat 8 and that didn’t solve the issue either. I’ve tried the “Save Book As”, “Save as PDF”, and the “Print Book” methods. None work. I am not receiving any error messages, FrameMaker just goes into a Not Responding state. I do not have a problem creating PDFs from Word or any other programs on the network. Any ideas? Gala Britt Senior Technical Writer gbr...@nubridges.com<mailto:gbr...@nubridges.com> Liaison Technologies 3157 Royal Drive | Suite 200 | Alpharetta, GA USA 30022 Tel: +1 770 442 4848 | Fax: +1 770 442 4901 www.liaison.com<http://www.liaison.com/>
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