Hi Laura,
What if you/your IT guys uninstall the latest Windows updates and check
if distilling works again?
You can see what has been recently installed in: Control Panel\System and
Security\Windows Update\View update history
HTH,
Roman
From: Laura Fergusson <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Tuesday, May 29, 2012 3:34 PM
Subject: Problems with PDF creation since Windows update
Has anyone else had problems with creating PDFs from Framemaker since the
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I
can’t Save as PDF.
I’m using Frame 8 on Windows 7.
I am now resorting to trying to save as a ps and then distilling, like I used
to do in the dim and distant past...
If anyone has any ideas, that would be great. I have tried using System restore
but for some reason it keeps failing no matter which point I choose.
Many thanks
Laura
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