Thanks for putting me on the track. It turned out that a previous FM installation on a computer that had a blue screen error had not been deactivated. After having done so, the update worked smoothly.
From: [email protected] [mailto:[email protected]] On Behalf Of Jeff Coatsworth Sent: Monday, May 07, 2012 10:42 PM To: [email protected] Subject: RE: Updating FM10 What happens if you run it from the Help > Updates menu? Does it think its already in place? BTW I assume youve got full admin rights to your machine, right? From: Ragnar Hanås <mailto:[mailto:[email protected]]> [mailto:[email protected]] Sent: May-07-12 4:40 PM To: Jeff Coatsworth; <mailto:[email protected]> [email protected] Subject: RE: Updating FM10 I downloaded the fix from the web and started it from Explorer. From: <mailto:[email protected]> [email protected] <mailto:[mailto:[email protected]]> [mailto:[email protected]] On Behalf Of Jeff Coatsworth Sent: Monday, May 07, 2012 8:13 PM To: <mailto:[email protected]> [email protected] Subject: RE: Updating FM10 How did you update? Via Help > Updates or the Adobe Downloads website? From: <mailto:[email protected]> [email protected] <mailto:[mailto:[email protected]]> [mailto:[email protected]] On Behalf Of Ragnar Hanås Sent: May-06-12 9:02 AM To: <mailto:[email protected]> [email protected] Subject: Updating FM10 Hello, I am trying to apply the 10.0.2 fix to 10.0.1.408 French version. The process finishes by saying that the update is complete. However, when I open FM it still is 10.0.1.408. Any ideas? Thanks, Ragnar Hanas Uddevalla Hospital Sweden
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