On Wed, 20 Jun 2012, Harding, Dan wrote:

They have been having major email issues for months. Every time I send an email it goes unresponded. Your best bet is to call them by phone.

Hi Dan -

Yikes! Every time?? We seem to have gotten at least some messages back and forth since the beginning of the year. :)

Let me know right away the next you don't get a reply from us within a few hours. We do have a long-time reputation of very fast response to emails; do let us know if you experience otherwise.

Thanks,

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
*** IXGEN 7-10 for FRAMEMAKER 10 IS HERE! ***
[email protected] <mailto:[email protected]>
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  http://www.fsatools.com
_______________________________________________


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