On Wed, 20 Jun 2012, Harding, Dan wrote:
They have been having major email issues for months. Every time I
send an email it goes unresponded. Your best bet is to call them by
phone.
Hi Dan -
Yikes! Every time?? We seem to have gotten at least some messages
back and forth since the beginning of the year. :)
Let me know right away the next you don't get a reply from us within a
few hours. We do have a long-time reputation of very fast response to
emails; do let us know if you experience otherwise.
Thanks,
Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
*** IXGEN 7-10 for FRAMEMAKER 10 IS HERE! ***
fra...@fsatools.com <mailto:fra...@fsatools.com>
TOLL FREE Voice (USA and Canada): 800-567-6421
USA Voice: 360-892-3970 http://www.fsatools.com
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