Hi Rob I've grumbled on here about an FM10 crash a couple of times in the last year. An Adobe engineer got in touch each time. I was impressed! And the crash has been fixed in FM11 - I'm definitely impressed. I agree with you about printed manuals, though. We'll be buying a few copies of the Scriptorium book as soon as it comes out. Cheers Rebecca
>>> "Rob Shell" <[email protected]> 1/08/12 22:59 >>> Hi Framers: Down here in South Africa I have been trying to get educational discounts for Frame products, like TC4, but so far no luck, but then the fat lady has not sung her FM11 aria yet. There is a long-term, industry-wide aversion to full print documentation. This is a great pity. I am sure this knowledge gap restricts market share of those companies who churn out expensive but undocumented versions of fantastic programs. If the corporation dedicated a professional writer to do a full manual of its product, the product might take off, but no accountant would allow that as there would not be an immediate return on the balance sheet. Much easier to upgrade a pdf manual. By the way, anyone looked at the adobe pdf manuals? They are good, but when you turn to the index (yes, just one) they are incredibly feeble. Ununderstandable from one of the industry`s best indexing programs. Would not know where to start? Well I think this listserv's archive would be a pretty good place to start. Even a list of common problems and their solutions might make for a significant "missing" manual. I also do not understand why nobody from Adobe watches this space and comments. Disconcerting to say the least. Cobbler, keep to your last. Rob Shell Rob Shell Windows Seven FrameMaker 9 patched 4 GB RAM 3 TB hd **************** _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/rebecca.officer%40alliedtelesis.co.nz Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info. NOTICE: This message contains privileged and confidential information intended only for the use of the addressee named above. If you are not the intended recipient of this message you are hereby notified that you must not disseminate, copy or take any action in reliance on it. If you have received this message in error please notify Allied Telesis Labs Ltd immediately. Any views expressed in this message are those of the individual sender, except where the sender has the authority to issue and specifically states them to be the views of Allied Telesis Labs.
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