I am working with a vendor based in San Diego, 3500 miles from my office. The vendor produces a knowledgebase tool that will import my FrameMaker 10 (unstructured) content both in one massive import of currently-published content to populate the k-base for launch, and on an ongoing basis as new topics are authored. Their import tool is a very limited command-line thing that relies only on FM's Save as HTML feature. They cannot import HTML from Mif2G or RoboHelp, but Save as HTML doesn't produce acceptable quality. They are going to need help. Do you know any FrameMaker aces in the San Diego area who can help them out?
To be clear: the vendor does not yet have a req for this. I think they are on the verge of understanding that they do not have the expertise they need. That is the key point that I will pound on in a meeting today. It would help to know if there is a resource in the area before demanding that they get one. Thanks! John Sgammato Documentation Architect Imprivata, Inc Lexington, MA 02421 (508) 747-2809
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