Hello Kapil

Although your workaround and fix will no doubt be highly appreciated by unstructured users, they don't address the issue that we have seen with FM 11 /structured /- that is, that printing a file to the Adobe PDF printer (whether using Save As, Save as PDF, or Print) takes 10 times as long as it used to. I am not exaggerating. We have a 550-page structured book that we used to convert to PDF in FM9 in about 10 minutes or less. Now with FM11 it takes 90 minutes or more.

I originally posted this issue on the Adobe forums - see http://forums.adobe.com/message/4661181#4661181. But there was no resolution. I guess if a FM developer says, "i have not seen that happening a lot, except few cases ," that means have to live with it?

In the meantime, my recommendation to structured FM users is: If you want to convert your docs to PDF, don't upgrade until Adobe do something about these problems.

Roger Shuttleworth
London, Canada

On 27/09/2012 1:18 AM, Kapil Verma wrote:

Hello everyone,

I am from Adobe and wanted to give you some information about the "Print to .PS" issue that has been reported in the forums recently. We have looked into this issue and found the cause. Today, we wanted to share it with you all along with a workaround solution in the interim. Furthermore, *we are working on fixing this issue and expect to come out with a fix soon*.

**

*What causes the issue*

This issue occurs when a user who is running FrameMaker11 in _unstructured mode_ and tries to print a _book_, which was also created in the unstructured mode. This issue is not present when printing a Framemaker document, or when FrameMaker is running in structured mode.

*Workaround*

The workaround is to switch to structured mode (you can do so by going to Edit > Preferences > General and use the Product Interface dropdown to select "Structured FrameMaker") and restart FrameMaker. This would be a one-time action and afterwards, FrameMaker will launch in Structured mode and you won't face this issue.

This being said, we do however realize that many of you are working in the unstructured mode and wouldn't like to see the additional structured menus and toolbars. To address this, we are providing a set of workspace, menu and toolbar files (attached with this message). With these files, a new workspace will be created in your FrameMaker structured mode and this workspace will only have the unstructured menus and toolbars. So, you can continue to work in a familiar environment with only the unstructured features that you are used to seeing. Please download the attached files and follow the steps below to copy these files in the relevant folders.

_Steps to create the new "Unstructured" workspace when running in the Structured mode_

 1. Copy Unstructured.fws in
    %appdata%\Adobe\FrameMaker\11\WorkSpaces\Structured' folder
 2. Copy menus-unstr.cfg in
    %appdata%\Adobe\FrameMaker\11\WorkSpaces\Structured\menus' folder
 3. Copy fmtoolbar-unstr.xml in
    %appdata%\Adobe\FrameMaker\11\WorkSpaces\Structured\toolbars' folder
 4. Launch FM in structured mode and switch to the 'unstructured'
    workspace.

/* Note: this would not remove DITA and S1000D menus. If you want to remove those menus as well, please write to me separately and I will be happy to send you those instructions./

Hope that this workaround works as a solution in the short term, while we work hard on fixing this issue for you. We hope to come out with a fix soon to this problem.

Thanks,

Kapil Verma

Sr. Product Manager - FrameMaker | FrameMaker Publishing Server

O: +91-120-2444711 x 34505

http://blogs.adobe.com/techcomm/category/framemaker

http://twitter.com/KapilVermaAdobe <http://twitter.com/#%21/KapilVermaAdobe>

http://www.adobe.com/products/framemaker/



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