We have a coworker running Windows 7 and Frame 10 in unstructured mode and is unable to save frame documents to .pdf. I know there have been alot of save-to-pdf issues discussed recently and was wondering if this particular issue was addressed.
When the user tries to save as PDF, the error that's reported is that the Adobe PDF printer instance can't be found. When the user tries to print to pdf, there is no choice to select Adobe PDF as the printer. If I'm not mistaken, isn't this installed during the Framemaker installation process? Note this user also has Acrobat X std installed. Ultimately we were able to print to .ps, then use Distiller to convert to .PDF successfully with no formatting issues. Any ideas why the save as PDF isn't working properly on the user's system? Thanks, Chris
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