With zips - always unpack, then run ;>) -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gay Alson Sent: Wednesday, October 10, 2012 2:21 PM To: framers@lists.frameusers.com Subject: (RESOLVED) RE: FrameMaker 11 update 11.0.1
Just to update my question from yesterday: I was contacted by Vikram from Adobe Customer support who had me verify that I'd saved the .zip and extracted all files locally. (Turns out I'd double-clicked the .exe from within my WinZip window.) When I followed his suggestion, everything worked as it should. Thank you, Adobe support--this kind of help is wonderful, and a huge improvement over some of my previous experiences. I appreciate it immensely! ~~Gay -------------------------------------------------------- This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. Le present courriel est envoye a l'intention exclusive de son ou de ses destinataires. Si vous avez recu ce courriel par erreur, veuillez en aviser immediatement l'expediteur et supprimer ce message. Si vous n'etes pas le destinataire vise, nous vous informons que toute utilisation, divulgation ou distribution de cette communication est strictement interdite sans la permission prealable de l'auteur. Des precautions ont ete prises afin de reduire au maximum le risque de transmission de virus informatique, mais nous tenons a vous conseiller de proceder a vos propres verifications antivirus de toute piece jointe a ce message. Aucune responsabilite ne sera assumee a la suite de toute perte ou de tout dommage causes par des virus. This message has been scanned for malware by Websense. www.websense.com _______________________________________________ You are currently subscribed to framers as jeff.coatswo...@jonassoftware.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40jonassoftware.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.