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Hi Simon
You've tried washing it through MIF?
And did you save all files before trying to do the import? With some crashes we had in Frame 10, constant saving was enough to stop the crash.
If the answer to both of those is "yes", I'd assume the file's not corrupt, it's a Frame bug. So I'd send it to the translators anyway and see if they have problems. Hopefully they won't, or they won't be doing the same workflow as you are so won't trigger the crash.
Cheers
Rebecca
>>> Simon Thomson <sthom...@rapiscansystems.com> 13/12/12 06:11 >>> Hi All, Recently updated to Adobe FrameMaker 11 (within TCS4, which was an upgrade to my existing TCS 2.5) and all was going well, kind of - until now. Now with my current project due to be uploaded at the translators asap – a small Technical Overview publication, consisting of 11 files (Covers/ .fm’s/ .toc, book & 30 images >190 Mb total) – it’s crashing on demand (almost). Thankfully I can re-create it with minimal effort. The crash hasn’t happened on any other projects, but to be honest I haven’t tested that – though the project in question Crashes on another FM11 pc.. conclusion – it’s the content/files for that project, right? The CRASH – usually happens at/during saving a document you’ve Imported Formats into, (All formats or even just Page Layouts) from a corresponding file contained in the same book. So who has had experience of any Crashes using FM 11 (and fixed it) lol? Or more specifically has anyone had experience of a FM Project (publication) repeatedly Crashing during Save or just after Import Formats; Page Layouts then Saving using the Save button.. any one? I can’t help think it’s related to the Track Text Edits (TT), MaterPage formation, Variables &/or Conditional text, I had to create ‘on fly’ for this urgent Tech Overview in 4 days from my master set of original FM9 files.. (The FM9 utilised files, were opened directly with FM 11, saved as into a new project folder, added to a new book created in FM11 then all edited updated (with TT on where required) and published as Pdf). So the way I see there’s 2 options going forward; 1. Contact support again, and start the (painful) process of a support ticket with Adobe FM Support Desk, (correct)? (As I have a collection of CRASH screen captures and FM crash logs to support the problem. I found it strange the 1st support staff didn’t review/ask for these?). The problem with this is the content is confidential – can’t hand out. 2. Or copy the project, and purge all the files of all functionality, Cond. Text & TT Edits, Variables then transfer (copy & paste) the harmless text/graphic content into a fresh/clean FM 11 made file, that contains new ‘hand made’ (not imported Masterpages) and then format all again (Conditions/Variables etc), then build & test the project again (40+ pages). Joy.. Or is there an easy way, please let there be.. Thanks in advanced.. Sim Running Dell Precision Workstation M4300 (I7, 4GB Ram & 106 GB free space)… 32 bit.. and have both FM9 & FM 11 installed on same box. Thx Many Thanks, Simon Simon Thomson Technical Writer Rapiscan Systems X-Ray House, Bonehurst Road, Salfords, Surrey. RH1 5GG, United Kingdom (UK) Direct: +44 (0)1293 778 151 Email: sthom...@rapiscansystems.com
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