The submap was newly made, as were the two files in the map, so they couldn't
have caused the original issue. I copied the whole subdirectory containing
these files to my C: drive and things now work! So there must be a restriction
within the directory on the network that is causing the FM to crash. I notice
that when I just do as Save As PDF on that network drive for a single DITA
file, it goes through the whole PDF process, tries to open the file and finally
posts the message "There was an error opening this document. The file cannot be
found." However, if I do a Print to PDF, the PDF file is successfully produced.
There must be some weird set of permissions on that network directory that
sees the system writing a PDF as different from the user writing the PDF. Until
my IT guys get that fixed, I'll be working locally off the C: drive. It still
seems strange that FM would just crash as a result. CraigDate: Thu, 24 Jan 2013
09:39:04 -0800
From: [email protected]
To: [email protected]
Subject: Re: FM 11 crashing consistently on Save Ditamap As > PDF
Can you move this map and files to another
directory? That would rule out the directory name issue. I'll bet
that there's something in that submap that is causing the problem.
Keep paring it down, and you'll find it.
Yeah .. error messages are tough .. if it could provide a useful
error message, it would likely not cause an error. It's those
things that haven't been accounted for that cause this sort of
problem. :o
Cheers,
...scott
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