Hello Everyone,

This is Kapil Verma, Sr. Product Manager at Adobe. First of all, apologies to 
those who faced a crash while filling out the survey. Just to quickly update 
you all on the issue. After we heard about it from a few respondents, the team 
did look into this issue, isolated it and has fixed it. They found that it was 
a random issue, which impacted some users, while others were able to fill out 
the survey. Furthermore, since the issue was fixed, we haven't heard any survey 
crashes being reported. So, it should work fine for you.

Few other things
* if you encountered a crash earlier, you should be able to re-login to the 
survey (with the email and password you specified at the beginning) and 
complete the survey. Your answers should have been saved.
* If you still face an issue, please email me and we will get this looked into

We look forward to hearing your feedback on our products and understanding from 
you how content workflows are evolving in your organization. Thanks in advance 
for filling out the survey.

Thanks,

Kapil Verma
Sr. Product Manager - Adobe Technical Communications Products
O: +91-120-2444711 x 34505
Technical Communication Suite I FrameMaker I RoboHelp I FrameMaker Publishing 
Server I RoboHelp Server

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-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Syed Zaeem Hosain 
([email protected])
Sent: Monday, July 22, 2013 10:47 PM
To: [email protected]; [email protected]
Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey

I just finished the survey ... without any crashes. Used Chrome. Maybe the 
problems were browser-dependent issues?

Z

Mike Wickham said:
> It crashed near the end for me, too, but signing back in let me take up where 
> I left off.

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