It's very difficult to say whether your experience will improve with
FrameMaker 11. I find FrameMaker 11 to be less temperamental than
FrameMaker 10, but it's far from crash-free. Try the 30-day trial
version of FrameMaker 11. You should know pretty quickly whether FM11 is
more stable in your environment.
Do send your crash logs to Adobe. Crashes with a non-obvious cause (to
you) may be fixable by the FrameMaker development team.
-Alan
On 8/6/13 12:25 PM, Joseph Lorenzini wrote:
Hi all,
I have been using FM 10 for about 2 years. It seems like FrameMaker
will randomly crash at least once a day on me. And I do mean crash ---
get the infamous fatal exception dialog box and then FrameMaker goes
kaput. In response to the inevitable debug questions:
-yes i have done a mif wash
-no this doesn't happen with a particular book or framemaker file. It
happens randomly no matter what book or file i am in and i have over
3,000 pages of documentation.
-yes, these files have existed since FM 9 -- not sure why that version
should make a difference
-there is no conditional text in any of the files. I do use text
insets and variables.
-no the crash doesn't seem to happen when i do a particular thing. The
only common thing that occurs is that i use hot keys a lot. That said,
I use hot keys a lot and most of the time the crash does not happen.
-no i am not on a network share. All files are local.
-Yes, FM 10 is fully patched.
In any event, debugging why this crash is happening would be
non-trivial and even if i did figure out why its happenings, there's
no guarantee that i'd able to find a fix. Adobe certainly isn't going
to provide one.
Consequently, I am wondering if people have noticed whether FM 11 is
significantly more stable.Since I am in unstructured, there wasn't a
compelling reason for me to upgrade. However, i'll consider doing it,
if it will reduce or eliminate the frequency of crahses on framemaker.
Thanks,
Joseph Lorenzini
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