On 2013-Oct-02 11:58 AM, Craig Ede wrote:
Nonetheless, after a couple of days of attempting both FM and Acrobat
updates with no change, changing the default application that opened
the PDF is what finally resulting in getting a working PDF printer. It
was a Acrobat update that finally did the trick, BTW, but since FM is
linked to Distiller, it seems to me that should be part of its update
function, but maybe not.
I'm just reporting what worked for me. Despite occasional problems
like this I've never had to reinstall either application from scratch.
Another note: It was an update to Acrobat Reader 11 as a add-in to my
browser through a security recommendation of my Norton security
software that originally triggered the problem of losing the PDF printer.
Craig
As Dave Stamm pointed out, it is highly likely that your problem was
caused by conflicts between multiple versions of Acrobat/Reader; and Dov
Isaacs, Adobe's PDF guru, has warned against multiple installations
countless times.
If you have Acrobat, do NOT install Reader!
http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html
--
"Acrobat and Adobe Reader have numerous components that have similar
functionality and can cause conflicts on a machine. The most prevalent
among these conflicts involves the plug-ins for rendering PDF files in
the browser, PDFMaker inside Office Applications, and the Adobe PDF
printer."
Best regards,
--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada M1W 3K5
+1 (416) 491-7340 x 325
http://www.phoenix-geophysics.com
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