Turns out the problem is rubbish software design by Adobe. It cannot handle localisation and so I have to deceive the software into thinking it is in the US so that it authenticates, then return it back to the local time zone.

Explained on this page: 
http://helpx.adobe.com/creative-suite/kb/error-129-17-launch-creative.html

Since the problem has only recently occurred, I am putting it down to it not being able to address changes occurring as a result of daylight saving.

Alan


On 10/10/2013, at 1:06 PM, Alan Litchfield wrote:

Hi all,

I vaguely remember this topic appearing previously. This is not the same issue as the license expiry problem. I have already applied that patch because mine expired.

Framemaker 10 reports that it cannot authenticate over internet and still allows me to run the program. I do have an internet connection (this email is proof of that). It is possible that from where I am working, the port that Adobe wants to use for authentication is blocked, but does anyone know what that port is? I have previously run the program at this location. It is running on a Macbook Pro, is installed on a Bootcamp partition and I am running it through Virtual Box. VB is using my OSX 10.8 network settings.

Also, Adobe Air has been updated through the same settings.

Alan

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Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140

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