There are two areas of improvements in Word versions from 2007 onwards that 
probably should be of interest to you because they can have a direct effect on 
the problem you described in your previous message. Those improvements relate 
to Unicode fonts and ligatures. The recognition and proper handling of TrueType 
ligatures was one of the major changes in Word 2010, which I assume also 
trickled down to Word 2011 for Mac. Has your client recently upgraded from the 
Word 2007/2008 generation to Word 2010 or later? If their files contain 
"ligatures done right" from a more current version of Word, that could explain 
why your copy of Word 2004 doesn't recognize them at all.

-Fred

> Date: Mon, 20 Jan 2014 13:08:34 +0000
> To: docu...@hotmail.com; syed.hos...@aeris.net; r...@rickquatro.com; 
> craig...@hotmail.com; framers@lists.frameusers.com
> From: srick...@wordmongers.demon.co.uk
> Subject: RE: End-of-flow wildcard?
> 
> At 08:03 -0500 20/1/14, Fred Ridder wrote:
> 
> >But in the current XML-based Word file format (.docx, .docm, .dotx, .dotm 
> >extensions used in Word 2007 and later) does not use the same "embed 
> >formatting in the pilcrow" technique. Instead, the single file you see is 
> >actually a zip archive that contains dozens of separate XML objects that 
> >contain all the formatting info and other metadata along with other XML 
> >objects for graphics and the text of the file. There is absolutely no 
> >evidence that Maggying has any beneficial effect on Word documents that use 
> >the Office XML format. It won't *hurt* anything to do it, but it won't fix 
> >anything, either.
> 
> Thanks for that clarification, Fred - you are of course absolutely right. As 
> I still work in Word 2004, I still maggy stuff.
> 
> [I've not heard anything that leads me to believe that more recent versions 
> of Word offer any substantive improvements, but my views are based on the Mac 
> versions, which have always been the poor cousins of the Windows versions.)
> 
> -- 
> Steve
                                          
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