Rick Quatro said: > Excellent point by Syed. Another point that is easy to miss in this > discussion: If all of Adobe's products had the level of quality control that > FrameMaker has (long-standing and new bugs, outdated and incomplete > documentation, etc.), Adobe certainly wouldn't be as successful as it is.
Indeed, yes! It is the small users loyal to FrameMaker, despite of the above, who have stayed with the product for a long time. Larger corporations will make decisions to switch tools if they encounter issues or cost concerns - even if their employees may say or want otherwise. > In my opinion, FrameMaker's upgrade pricing is way too high Yes! > especially for those who got stuck with FrameMaker 9. Adobe should be > especially generous with previous version users to keep them in the fold. I suspect that this generosity is unlikely - this is probably one of the groups of people that Adobe wants to move over to the subscription model, by forcing them to either spend $999 for an "upgrade" or make them think that the annual contract with monthly payments is a better deal. > Also, at $400, I doubt if FrameMaker XML Author is going to be able to > compete with other XML editors out there. The idea is fantastic, but the cost > needs to be around $100-150 a seat. Yes. There are already lower-cost (many free too) XML editor products that work very well. Although some are expensive too ... like Oxygen at $423 a seat. > No disrespect intended for Max or Kapil, just the way I see it. Agreed! I hope I have been clear about that too ... if not, thanks for emphasizing it. :) I fault the Adobe pricing policy folks for the stupidities over the past few years ... of $399 upgrades - some of which should have been treated as bug fix releases, IMHO. Z Maxwell Hoffman said: > For another viewpoint, Adobe was just named in the top 100 companies > to work for by Fortune. Our 2013 revenues considerably exceeded > projections. So "somebody" out there is happy with Adobe. ;-) Perhaps. :) But, at what cost? The unhappy ones are probably the small users - like myself - who helped FrameMaker become what it is and Adobe *clearly* does not care about us anymore. That is unlike the founders of Frame Technology who I met many years ago ... and the founders of Adobe too, I would hope! Financial success by large companies is not the only measure of success that matters. It is why in my 35+ years of work, I have chosen to do many small startups and try to only work for small companies. My current startup (I was one of the founders) now has 80 employees and I bet that, *collectively*, we are a happier bunch of people than all the folks at Adobe. But we will *never* make those top lists due to our tiny size! :) FWIW, the largest company I ever worked for was Analog Devices (helped their small 60 person semiconductor division grow large ... my first job out of college). Even there, supporting small customers was a matter of pride for us - an *individual* could buy a single part from them directly when I worked there. Z _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to firstname.lastname@example.org. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.