Matt: A MIF wash was my first suggestion, but I'm told it didn't work.
I'll pass along the import idea. Thanks, Alison From: Matt Sullivan [mailto:[email protected]] Sent: Wednesday, February 05, 2014 11:16 AM To: Craig, Alison Cc: [email protected] Subject: Re: Frame 9 Crash - Conditional Text Issues (More Info) Have they attempted a MIF wash, or attempted to import (via Copy into Document) to a fresh Fm file? -Matt Matt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11<http://framemaker11book.com/> P: 714.798.7596 | C: 714.585.2335 | [email protected]<mailto:[email protected]> @mattrsullivan<http://twitter.com/mattrsullivan> linkedIn<http://www.linkedin.com/in/mattrsullivan> facebook<http://www.facebook.com/mattrsullivan> mattrsullivan.com<http://mattrsullivan.com/> On Feb 5, 2014, at 10:34 AM, Craig, Alison <[email protected]<mailto:[email protected]>> wrote: I received additional info from my colleagues. Alison Here's a screenshot of what happens when I try to open the safety chapter of our UG: <image002.jpg> Same thing happens when I highlight text in the file (after having opened the book file which allows me to open the safety chapter along with the other chapters in the book) and try to open the add/edit condition tag pod. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Craig, Alison Sent: Tuesday, February 04, 2014 11:48 AM To: [email protected]<mailto:[email protected]> Subject: Frame 9 Crash - Conditional Text Issues I received a request for help from my counterparts at a sister company in Denmark. I know they are running unstructured Frame 9 but I don't know if it's all patched. At least one system is a 64 bit Windows 7 Pro machine. This is the gist of the description I was given - I've asked for further details. There's not a lot to go on, but if it sounds familiar to anyone, your suggestions would be appreciated. <<We had some serious problems highlighting text to make it conditional. Files crashed and are now corrupt. We can't do anything with conditional text in them anymore.>> Thanks, Alison Alison Craig | Technical Documentation Lead Ultrasonix | 130-4311 Viking Way | Richmond, BC V6V 2K9 | analogicultrasound.com<http://www.analogicultrasound.com/> T 604-279-8550 ext 127 | F 604-279-8559 _______________________________________________ You are currently subscribed to framers as [email protected]<mailto:[email protected]>. Send list messages to [email protected]<mailto:[email protected]>. To unsubscribe send a blank email to [email protected]<mailto:[email protected]> or visit http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com Send administrative questions to [email protected]<mailto:[email protected]>. Visit http://www.frameusers.com/ for more resources and info.
_______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
